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Resolved! Show/Hide Field

Is it possible to create a checkbox to show/hide a field on a form? For example, once the checkbox has been selected the field disappears but when unselected it is visible. 

SParker12 by Tera Contributor
  • 1086 Views
  • 4 replies
  • 3 helpfuls

Resolved! Agent Workspace Redirect URL Using UI Action not working

Hi All,   I am unable to open URL using UI Action for Agent workspace.  I tried below options already, but didn't help.   1. action.setRedirectURL('http://www.mysite.com/mypage.htm'); 2. window.open('http://www.mysite.com/mypage.htm'); 3. g_navigatio...

@-mentions in my sidebar are missing

If we mention someone in an incident or task it wont show up in their notifications sidebar. Are we missing some basic settings? RegardsMatthias

matfro by Tera Contributor
  • 613 Views
  • 2 replies
  • 0 helpfuls

"Save" button is not available on a Report.

Hi, I have created a report and shared with Everyone. A user is trying to access the Report ,  have added some filter conditions but unable to save the Report. I am able to see the "Save" button as admin but the User is not.I have impersonated to two...

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How to download field from Mid Server to the attachments table

Hi All, We have a requirement where we are generating SSL certificates using powershell. After the certificate is generated it is stored on the MID server. This is usually in the .pem/ .cer/.p7b/.pfx format.Is there a way to get this file from the MI...

Madhura5 by Tera Contributor
  • 411 Views
  • 1 replies
  • 0 helpfuls

How to use same user account for SSO and Local login?

Hi all, I want Active directory users to login into ServiceNow instance by using both SSO and Local login. I tried activating External authentication property and External authentication installation exits, but when i tried to login locally with one ...

Resolved! Advanced User criteria

Hi Team, I have used below script in Advanced user criteria for restricting KB articles for public users when I tried the same it is also restricting KB's for our End-users(no roles) as well .Please share your thoughts. Advanced Script : checkConditi...

Midilesh by Tera Contributor
  • 702 Views
  • 8 replies
  • 1 helpfuls

Need to populate Asset Serial number in service catalog variable

Hi All,  Need to populate requested for assets in lookup variable in catalog. we have a requested for variable  and  we need to get the value of requested for Assets serial number from the (Alm_hardware ) table to populate in  (serialnumber_varible )...

varma2 by Mega Sage
  • 723 Views
  • 28 replies
  • 1 helpfuls

Auto-Populate Current username and email-id in worknotes

Hi All,I am working on a requirement wherein When anyone updates the worknotes in incident form then along with the notes username and mail id should also be auto-populated in the same worknotes field.Please help me with this.Thanks  

ujjwal_5181 by Tera Contributor
  • 796 Views
  • 6 replies
  • 0 helpfuls