Resolved! how to disable the checkboxes for selection on related list
I need to disable checkboxes on related list view.How is it possible?
Forum Posts
Incident records are not visible
Hello, We have one user who is having the itil and sn_incidnet_read and writer roles still that user not able to see the incident whose assignment group is empty other than empty assignment group incidents that user is able to see. We have checked th...
Resolved! How to set a default value on variable set for a catalog item.
Good day all,Need some assistance. Need to see how I can default a variable that is a part of a variable set to default to the catalog item that the user is under. Meaning we have 17+ software catalog items under those catalog item there is a filed c...
creating a comments field and making it mandatory for approvals on portal view
Hi When the Request is approved or rejected using approvals on portal page then I want to make the comments mandatory (need to create a comments field first). How to achieve this?something like this
script to show all tables associated with the user on sys_user table
I have a requirement to write a script to show all tables associated with the user on sys_user table.
OAuth flow failed
Hi, Trying to integrate Microsoft Intune and followed all the steps provided here https://www.servicenow.com/community/developer-articles/integrate-with-microsoft-intune-authorisation/ta-p/2312760 Unfortunately throwing an error when I try to chec...
You do not have permissions to modify this record - Visual task board
Hi when a user try add additional assignee to the card , the below error message was seen in the console"You do not have permissions to modify this record", and I have created a list_edit ACL as below and added again but still the same error how to f...
Resolved! Assignment Groups Structure in ServiceNow - PagerDuty/ServiceNow integration
Hello !! Wanted to inquiry about the assignment groups structure from a best practice point of view as we are currently integrating PagerDuty and ServiceNow for incidents logging/triage..etc. Has been highlighted that in PagerDuty it is best to have ...
Resolved! How can I add BCC, CC when create/run Scheduled Report ?
I created a Scheduled Report. But now I want add CC,BCC in scheduled Report.PLease help me, What have to do ?
populate cost center code in default logged in user
Hello,For logged in user i need to show the cost center code as default, I have tried the below code in default value but it is not working.javascript: var gr= new GlideRecord('sys_user');gr.get(gs.getUserID());gr.getValue('cost_center');
Resolved! What are different ways to trigger a decision table inside a catalog item flow?
How do I call a decision table inside the flow? How do I trigger it? I know how to call a flow inside a decision table but not vice versa
The attachments and activity tab are not showing in SP if the request is waiting for approval.
The attachments and activity tab are not showing in SP if the request is waiting for approval. Is this OOB feature ?
Null values are not updating in Integration
Hii Everyone, I am currently working on snow to snow Integration with SOAP and web services using business rules,the inserting and updating of incident is working successfully. But when I am trying to update incident with null values that was...
Resolved! ITIL User can't request a Standard Change
My ITIL users can create "Normal" and "Emergency" changes just fine.I have created a new "Standard" change template, but when they try to select the Standard change from the list, they get the "not authoized" message. I even gave one a "change_manag...
How to create parallel task from flow designer for multirow variable
Hi Team,I am working on catalog item in which we are using multirow variable "DL-DLP name" so we want create parallel task from flow designer according multi row variable set.Means If there are 6 row or 7 row so according that 6 or 7 task should be c...
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