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Filter X date is 10 days before Y date

I'm trying to make a filter that will show all worker provisioning requests created that have a hire date less than 10 days before it was submitted to locate short notice worker provisioning requests. This is the filter I have so far: My problem is l...

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Resolved! Translating Help Text on a Catalog Item Variable

Hi all!I apologize if this is posted in the incorrect forum.I need to translate some Help Text from a Service Catalog Item's Variables manually (not by "Request Translations" from Maintain Items).  I know I need a new record on the TRT table, but I'm...

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PumpWerks by Tera Expert
  • 2806 Views
  • 3 replies
  • 1 helpfuls

Help stopping workflow from subflow in Flow Designer

Hello All!  I just chunked a large (~200 steps) Flow Designer workflow down into smaller pieces using subflows.  However, I'm having a problem with the subflows.  Before it was chunked down (when it was one big workflow) there was a point where it sa...

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Ben124 by Tera Expert
  • 2289 Views
  • 3 replies
  • 0 helpfuls

How to create a email notification for expiring "valid to" date?

Hi,I want to create a few email notifications for expiring "valid to" dates of Knowledge Base Articles.How can I do this? I have tried to do this with a simple notification + condition, but it does not work.It seems that I need to create something li...

AdamUMC by Tera Guru
  • 2249 Views
  • 3 replies
  • 3 helpfuls

Resolved! validation for user registration?

I have a user registration form in that I mentioned email id as my mandatory field. say I am entering the user details with email Id. so for that I wanted to use a client script or glideAjax which will be used for restricting of entering the same ema...

Resolved! Scheduled job importing data but not updating the existing record

Hi All, When ever in production instance newly record created   or updated extisting record in ( user table or group table ) it should be copied in lower instance Which mean replica of data when new record created or existing record got updated those...

varma2 by Mega Sage
  • 1274 Views
  • 20 replies
  • 0 helpfuls

How to hide expired surveys on Service Portal

We noticed that all surveys available to a user is shown on the service portal even those that are already expired. Is there a way to hide or disable the expired surveys shown on the surveys page on Service Portal?https://jinstance.service-now.com/sp...

JC S_ by Mega Guru
  • 3455 Views
  • 5 replies
  • 3 helpfuls

Enable Slovakian Translations

We have a requirement to enable 2 additional languages in our instance Spanish and Slovakian. I can see that in ServiceNow Internationalization, I18N: Spanish Translations is available for installation but the Slovakian Translations is not available....

Change Management - Ad- Hoc Approvals

Since our deployment of Rome earlier this year and since the upgrade from Workflows to Flow designer, where the Approval co-ordinator functionality has been removed, we are no longer able to add ad-hoc approvals to the flow of any Change model. Has a...

leec1 by Tera Contributor
  • 1455 Views
  • 5 replies
  • 2 helpfuls

Resolved! How to abort action in scripted rest api

Hi All,I'm using a scripted rest api to create change from third party tool.If the user trying to create change from third party is available in ServiceNow users table , then only the change should be created.If it's not there then change request cre...

Priyanka145 by Tera Contributor
  • 587 Views
  • 2 replies
  • 0 helpfuls