I have created a before business rule and ,insert as true and used the following script ,but i am not getting the results,please adivce (function executeRule(current, previous /*null when async*/ ) {if (current.operation() == 'insert') {var assignm...
I have created a record producer which has two approvals..the approval is added via workflow.. I created notification to send first approval from sysapproval by giving condition if record is inserted..once the first approval is completed.it triggers ...
I have a requirement to copy Change Request from problem form to change request related list on same problem form. OOTB its not getting copied in related list. Appreciate quick response.
how to add Hyperlink in field message for service catalog variables
Hi All, In ServiceNow, do we have any option to change the dot walking field lable in the list view? Not form views.
Hi, What are "Containment rules" and "Hosting Rules" in CMDB. In reality, will there be a need to create such rules. If so, what are the use cases. Thanks, Shanks
Hello, We have a requirement to find parent as well as child record when user tries to search data from child table in global text search. For example, if user types in short description of child catalog task it should find both parent RITM and child...
Integrate ServiceNow to Virtual Machine. Requirements:In Service Portal or any other module (such as Incident, problem etc), customize a button to launch Virtual Machine. Virtual Machine is for lab use. Thanks in advance.
Hi community, Are there any ServiceNow User Groups in Australia?
Hi,I have this notification setup for some table. Here the requirement is to show Priority choices in different colors in the notification like if record has High priority it should be in "red" in the notification ; if Medium then "orange" color in n...
Hello, I want to make the Filter (breadcrumb) conditions unmodifiable in the Service Portal. In the image above, Currently, I can click on the 'Home' and the portal redirects to the main Service Portal Homepage. But the users shouldn't be able to c...
Hi All, My question is about Before BR. Suppose I am inserting 100000 records through scheduled fix script daily. Will before BR work in this case? Thanks,Tara Singh
I am trying to set a help text value for a variable via the client script. How can I set a value for a field inside a catalog variable?
Confused on what is being asked for #3- Set the state on the incident record to "Awaiting Change" when a Change is created from an incident, by updating the existing "Create Normal Change" and "Create Emergency Change" UI actions. I completed this, ...
Hi All, I couldn't add the watermark in the reply mail. I am getting an email notification with "Approve all" and "Reject all" links along with the watermark, onclick of the links a new email is created but with no watermark. Can anyone please sugges...
