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Resolved! Variable Editor in Task-Extended Table

Hi experts, I created a formatter to display the variable editor in my tasks extended table, and I already put it in the form.The record of this table is created via Flow Designer, by the "Create Record" action. What else do I need to do for the vari...

Resolved! Can't find Scheduled Job Calculate Availability?

Hi! I see in documentation and in KB0860857 at ServiceNow that Calculate Availability Scheduled Job is referensed. But I can't find that job in our instances in the 'sysauto'-table? Can't find in my PDI either. Has the job been renamed? Regards Ander...

Create single report for Incident and Catalog task table

Hi All, I need to update Unassigned Incidents card data to show sc_task table records also. OOB, it shows unassigned incidents only.How can we do that?  Please give your thoughts. Also, is it possible to create database view for sc_task and incident ...

Rekha20 by Tera Contributor
  • 1460 Views
  • 7 replies
  • 0 helpfuls

Using "propose changes" on CIs in change management

Hi everyone,We would like to try and enforce that staff add proposed values on their linked affected CIs during the change process and then press the Apply button when the chage is completed.So we wanted to have a way of highlighting whether some pro...

Ruth_Porter by Kilo Explorer
  • 3015 Views
  • 4 replies
  • 1 helpfuls

Resolved! Change default stage label "Request Approved"

Hi experts! Is there any way to change just the label of the "Request Approved" stage?I understand the concept of this stage, but its description is confusing for the customer. I tried two ways to do this, but it didn't work:1. Change the label of ch...

Resolved! Change Request Landing page issue

HiOur version of instance is Tokyo instance was working fine till last night from morning on wards Whenever I we tried to create new change the change landing model didn't take us to the form. PFA of the image please give resolution for this change l...

Change the colour of info message on portal

Hi , As a Servicenow Approver, When approving or rejecting on the SP, I would like the labels to reflect based on the rejection or approval. When approving, it should be a green label, when rejecting it should be red I have attached the screenshot on...

Resolved! Hide the specific fields in preview record.

Hi,I have a Requirement like if the User having admin Role then he/She can only able to see the Specific fields in the Preview the Record. Can any one help me how can i achieve this . Thanks in Advance.

Ashok32 by Tera Contributor
  • 2021 Views
  • 5 replies
  • 1 helpfuls

Resolved! Parsing error : unexpected token

Hi, i am not sure why this error in coming and how can we remove it. is there any other way to call if condition please let me what have i done wrong. PFB  screenshot for reference.

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sarabjeet by Giga Expert
  • 7784 Views
  • 9 replies
  • 2 helpfuls