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Tooltip text - duration of display

Hi there,Does anybody know if it is possible to change the time period for tooltip display, in particular on columns when viewing data in a list view?I've hunted through UI Properties, and sys_properties, but haven't found anything yet.Our client is ...

margie_joyce by Kilo Contributor
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  • 2 replies
  • 0 helpfuls

Resolved! Numbering prefix list

Hello friends Does anyone know if there is a list of out of box numbering prefixes out there? When creating applications, I don't want to mistakenly use a prefix for an OOTB application if we should want to purchase something later.

Add Rejection Comments to Change email

I have a need to add the comments to the reply email when a Change or RITM is rejected.I know the field I want is Comments in the sysapproval_approver table but unable to add it to the email.

John H1 by Tera Guru
  • 454 Views
  • 2 replies
  • 0 helpfuls

Auto resolve Zabbix notification incident

We have Zabbix as a monitoring system - we currently have it set up with a userID in service now with these rolesrest_api_explorersn_incident_writeServiceNow monitoring and integration with ZabbixIncidents are logged, and subject and notes are update...

cbelsch by Giga Contributor
  • 823 Views
  • 2 replies
  • 0 helpfuls

Agent Workspace Attachment More options

How to Another option like 'Private' under 'Download,Remove,Rename' options of attachments as shown above? Is it configurable or needs to play with source code ? I can see component in debug as 'now-dropdown-list'. Not sure what it is in Servicenow ....

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Kushal Palli by Tera Contributor
  • 1356 Views
  • 4 replies
  • 0 helpfuls

Resolved! How to add User criteria on 'std_change_proposal' table

Hi All, This is an urgent requirement to implement. Can anyone help me to fix this issue, please!!OOB User criteria is not available on 'std_change_proposal' table and we are not even able to add it from the related list. Is there any way to add User...

Glide Ajax not working on Submit Client script

Hello Community,I have a written an onsubmit client in  Incident form using Script include but return false function is not working it is allowing me to resolve the incident which should not happen, Could anyone suggest as soon as possible. Client sc...

Sowmya by Tera Contributor
  • 819 Views
  • 1 replies
  • 0 helpfuls

list view for all users

I have one custom table in which I have configured one view is configured this view I want to show all the users in the system. but there are some users who have configured the list layout as per their needs... I want to apply my default view for all...