Hi! I see in documentation and in KB0860857 at ServiceNow that Calculate Availability Scheduled Job is referensed. But I can't find that job in our instances in the 'sysauto'-table? Can't find in my PDI either. Has the job been renamed? Regards Ander...
Hi All, I need to update Unassigned Incidents card data to show sc_task table records also. OOB, it shows unassigned incidents only.How can we do that? Please give your thoughts. Also, is it possible to create database view for sc_task and incident ...
I have a requirement to set a Justification field from change form with max Character limit of 2000. here I was facing a problem. initially it was set to 4000 characters length If I change it to 2000 It was troughing an error like there are certain N...
Hi everyone,We would like to try and enforce that staff add proposed values on their linked affected CIs during the change process and then press the Apply button when the chage is completed.So we wanted to have a way of highlighting whether some pro...
Hi everyone, I am making a variable filter and need to know the sys_id of the current catalogitem, but the g_form.getUniqueValue() method can only be applied in the clientscript. Is there any other way to solve my problem?Thanks in advance.
Hi experts! Is there any way to change just the label of the "Request Approved" stage?I understand the concept of this stage, but its description is confusing for the customer. I tried two ways to do this, but it didn't work:1. Change the label of ch...
HiOur version of instance is Tokyo instance was working fine till last night from morning on wards Whenever I we tried to create new change the change landing model didn't take us to the form. PFA of the image please give resolution for this change l...
Hi, I can view CI class manager and the existing health inclusion rules. But i don't have access to edit them and add recommended fields. What kind of access will be required for me edit the rules? Thanks,Shilpa
Hi , As a Servicenow Approver, When approving or rejecting on the SP, I would like the labels to reflect based on the rejection or approval. When approving, it should be a green label, when rejecting it should be red I have attached the screenshot on...
Hi,I have a Requirement like if the User having admin Role then he/She can only able to see the Specific fields in the Preview the Record. Can any one help me how can i achieve this . Thanks in Advance.
Hello Experts,Scheduled report is unable to export more than 10k rows. Where to increase the size?
Hi, i am not sure why this error in coming and how can we remove it. is there any other way to call if condition please let me what have i done wrong. PFB screenshot for reference.
We have integrated Servicenow with MS Teams. Not using virtual agent, just live agent chat functionality we are using. Functionality was working perfectly fine before clone. But after clone when trying to initiate a chat, we are getting an error "Inv...
Hi All, I have a question regarding the Short Description field on our Standard Change, it is a read-only field as soon as Standard Change has been selected. I have seen a couple peoples Discussions about this on the forum but nothing has helped me w...
I need interview questions on "Reports and Dashboards" and "update set"