Hello All, I would like to add a UI Action button on my Incident form, to create Story (rm_story). Once the Story is created, I'll want the Story number/record to be visible on the Related List Tab of the Incident. ALSO, I want the created Story to a...
Hi All,Anyone can explain about setPreference method.Thank you.
Hello all, I am interested in the easiest way to convert a reference qualifier into an encoded query. The basic table that I am trying to query is the cmdb_ci table which has 24 million records. The Reference Qualifier reduces that down to 2 mi...
Greetings, I am working in a test environment (PDI) with the ServiceNow and I am getting the following issue here: My "wrapper" log is shown here: 2022/11/17 10:25:57 | --> Wrapper Started as Service2022/11/17 10:25:58 | Java Service Wrapper Standar...
Hi all, Yesterday I enabled the Major Incident Plugin in our ServiceNow ITSM setup, having watched a info piece on the ServiceNow wiki. Today we encountered a Major Incident and used the plugin for the first time. It worked well and I liked the flow...
Hello all,We have one catalog item for the company creation & when user raise request under this catalog item task will be created & assigned as of now. So that assignee will manually create the company on core_company table.Now the requirement is, w...
i have an existing catalog client script that fires on new value. It pops an alert and then is supposed to redirect the user to the appropriate request. The problem is that we don't want it to open in a new window, but in the current window replaci...
Hi All, Im having trouble finding the correct field. I want to edit a field I thought was an annotation box or "help box" but I am unable to find it. Usually when working on catalog items I would use the annotation tab - "Help Text" to show additiona...
Hi Experts,I have one variable called " Request type" when ever user submit the item. variable value need to be populate on RITM "short description" . I have written this script in flow design but it won't work. any one please help me on this.Note: i...
Hi, In ServiceNow integration, how can I skip the SSL verification on RESTMessageV2? var rm = new sn_ws.RESTMessageV2(); rm.setHttpMethod('post'); rm.setBasicAuth(userName,password); rm.setEndpoint(url); var response = rm.execute(); anything I missed...
Hi All, I have enabled Multi-provider SSO in our ServiceNow instance and provided metadata and Attributes to client to configure Azure AD SSO, He configured all things from his end at Azure AD and shared XML with me to import IDP in to ServiceNow. I ...
Hi, Could you please help me how to add the Request something in the Employee center like how we have in the service portal. Thanks
Hi,How to add new lines using multi row variable set in scripts?.Do we have any limitations for multi row variable set to not use "\n" or <br/>" ?
below is my script which is copying the data from attachment table to data source and if data source already contains some file then first delete it and then attach it and it should only take those attachments from sys_email to sys_attachment which a...
Hi,I have a requirement to update work notes on the incident record once SMS and Email is sent via the communicate tab in the View Workbench. Please advice the best way to achieve this.
