New to ServiceNow and on the Istanbul release. I am trying to find a way to have three columns for a Catalog Item on the ServicePortal. I successfully accomplished this with containers on the ITIL Platform as seen in the image below:This is how i...
Members of 'CC' and 'BCC' in Inbound Emails should receive the outbound notifications.
Hi. I have a choice field and I would like to set a default value ONLY to NEW RECORDS / FUTURE Records. Is that possible? Thanks!
Can someone please help me add a checklist to a SCTASK form using the Flow Designer? I have a long flow (with multiple subflows) and I need some SCTASK tickets to get certain checklists. I created a new template and can see it in the checklist_temp...
Hi Expert, Thanks in advance We are facing issue in SNOW when creating new knowledge article. When we create any new article in SNOW, that article is not available for first 24hrs.It cannot be searched with keywords or meta or short desc. immediatel...
Hi, when the agent in the agent workspace accept the chat queue from the inbox, the active chat window is prompted for few seconds and then it disappears. How can we fix this issue? Regards, Afsar
Updated the password on user profile, but still username or password incorrect error showing during login. ADFS is enabled and facing issue with setting password for AD account created on ServiceNow. AD password and password set on ServiceNow both s...
we have a requirement to hide ui action button form one table in some conditions when state is InProgress andthe logged in user is same as approver or coordinator (approver and coordinator are two fields in the record)or logged in user is having adm...
bhgetestmail788 - grattach.sys_id*****wdwdwdwdwdwdwdwdwdJavascript compiler exception: String object would exceed maximum permitted size of 33554432 in: var tablesysid = "axyzwwwwswswsw"; var grattach= new GlideRecord('sys_attachment'); grattach...
Hello everyone,I have a small doubt.we need an report on notification(sysevent_email_action) table to show all the notifications which are created in 2022.When I try to select the table name from data in report, the table name is not visible.Can we c...
Hi, What's the difference between Content Item and Maintain Item? Are they related to each other?
Hi All,1] We have Simple List widget which shows incident records on Service Portal. This widget is visible for admin user, But when I impersonate to user having role snc_internal then this widget is not visible.(Some other widgets are visible for th...
Hi All,1] We have Approvals widget on Service Portal. This widget is visible for admin user, But when I impersonate to user having role snc_internal then this widget is not visible.(Some other widgets are visible for this user e.g. Announcement, Top ...
Hello, On the contract form have 3 fields. Contract end date should be calculated based on Contract start date + duration months. I created a client script and a script include but somehow I always get "null". I work in scope, but both client script ...
How to add 14 days to one of the date field from when it was created in scoped app. var gd = new GlideDateTime();gd.addDaysLocalTime(14);gd.setDateNumericValue(gd.getNumericValue()); Its adding 14 days but when the record created after 8 PM time . it...
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