How to Hide catalog item on service portal based on users country
Hi All,I have an requrement where the catalog item should be hidden on portal if the currently logged in user's country is Finland . Any guidance will be helpful. Thanks!
Forum Posts
Resolved! Change Phases related lists (Change Phase -> Change & Change Phase -> Parent
My client is interested on some of the related lists available in Change Management. There are two lists that I cannot find any information on. I`m interested in the intended use of these. It seems to me I exhausted all search options - I looked in t...
Resolved! Populate List collector into a related list.
Hello SNC, I have created a catalog form and it has a list collector variable which is refering to task table and my reference qualifier will filter the items, Everything is fine untill this point.Now in the RITM created, I want all the selected ite...
How to make a text bold (by adding html tag) while using showFieldMessage() in a catalog item?
Hi All, Please let me know if there is a way to use html tags while showing a field message through showFieldMessage() in a catalog item. Please suggest if it is possible to make a part of the text as Bold. I have created a message key to store the a...
Resolved! How to hide New button from the list view which is opened by clicking on reference icon
Hi Team, I have created a field called shipping address as in the below screenshot, its a reference field. After we click on the reference icon, it opens the list of locations(cmn_location), I do not want the New button to be visible there.Note:The N...
Auto Populate Agenda Items - CAB Meeting
Hi, I am looking for an option to auto populate the agenda items in CAB meeting automatically. Using below article, I tried to create schedule job which triggers 'Refresh Agenda Items' UI Action but it is not triggering the 'Refresh Agenda Items' UI ...
Resolved! Auto Populating CAB Meeting Agendas
Hello guys,Is there any OOB/customized option to auto populate the agenda items instead of using "refresh agenda items" UI Action each time?Thanks in advance,Eitan
Resolved! How to select Multiple Values in a Select Box Variable without updating ACL or in a List Collector Variable without creating a custom Table for options.
Hello Experts, I need to know how to select Multiple Values in a Select Box Variable without updating ACL or in a List Collector Variable without creating a custom Table for options. I saw multiple articles which mentioned either updating an ACL or c...
Avoid Widget Refresh while Page is Refresh in Service Portal
Hi,I've Created one Custom Widget for employee Check-in/Check-out functionality. In that I've added Timer function with two buttons ( Check In / Check Out ). When Clicked on Check in Timer starts run and capture the start time and when clicked on Ch...
Resolved! How to add list of all roles to custom Dashboard?
Hi, I'm making a dashboard for my client. They want to monitor all their active, inactive roles, what roles users has ect. in this dashboard. I'd like to make a report to this dashboard of all roles which can be found from sys_user_role_list.do. Ther...
Can anyone provide further context to the Service Order [sm_order] table in ServiceNow?
Hi, I'm trying to understand exactly how the Service Order [sm_order] table is used in ServiceNow. I have checked the docs, but it still unsure of the wider context of this table. The definition I have sourced is the following:The sm_order table is a...
Incident SLAs need to consider Incident Tasks
Hi Everyone, I hope your day is going well. I am currently working on designing Incident SLAs where the Incident Tasks also need to be considered. Following is the proposed architecture: There is one Incident assigned to Windows Support and one Incid...
Lookup using list is nor working properly - no records are visible
Hi All, I have an issue with Lookup using list in Risk. I have the field 'Owning group' which reference to sys_user_group table.But when I click on button I cannot see any records: The same is as reference in field 'Assigment group' in INC form and t...
Resolved! how to select users only part of that assignment group of that selected record in ui page
Hi, i have created a ui action LIST CHOICE type and a UI page. In the list of records can selecte multiple records in the list view and click on the UI action so that ui page will open. Inside ui page i have created a reference field which refere to...
Project workspace Slowness issue due to before query business rule
@jaheerhattiwale Hi Jaheer,Hope your doing well.Need your help. We are facing the project slowness issue. whenever user open the project workspace it is taking more time to respond back .for that we have raised the case to ServiceNow team they said ...
