Hi All,I created a REST message for the GET call (to pull data from 3rd party) and tested it with mutual authentication. Mutual authentication is working fine.I created Flow, Subflow, and action. In that action, I am using the script step for parsi...
Hello All,I have a requirement where I have 2 fields i.e. 'Please Select the duration' (Radio Button with 2 fields i.e. 24 Hours and 48 Hours)(Name - please_select_the_duration) and 'Start Date' (Date Time field) (Name - start_date). Based upon the r...
Hi All,We have one requirement, If user has snc_internal role then we want to remove or hide 'Close Case' option from the button. --> This is a Standard Ticket Header widget. -->Basically this widget display when we click on short description of Inci...
Hello,for a user at the level of his account the language is french and also in the sys_user_preference table the language is french but once the user connects from another application to access the portal the language changes to english and in updat...
I have installed Microsoft teams spoke and graph spoke. I have also installed webbook to send incident updates( which it works no problem)but it is failing to create meeting on the teams. and i am unable to send the messages directly to the user. i...
i need a field to auto populate when a record is loaded or when the name of the "technican" field is changed. This field i need auto populated is a address field and the value of that field is stored on a whole other table. i need a way to pull that ...
Hi All I have created a flow to add users to a list collector field, but I am now wanting to build another action to remove users from a list collector field I have been on the community and found this script which I have adapted for my needs:- (func...
Hi All, I have a date variable (for example, 'termination1') which is storing future date, in the catalog item. Now I have created another date variable (for example, 'termination2'). Now I have to calculate the difference between 'termination1' and ...
Hi Team,In MRVS I have list collector variable. Here in each row i can able to add more then 1 ci in the list collector. And through workflow i am passing that value to api. Here, I am facing challenge for adding multiple rows. For instance, for row ...
How hide Global Search in servicenow?
When incident is Created then system should send email notification to caller manager via event?
Hi, Can we retrieve the cleaned or deleted records by Table cleaner (sys_auto_flush.list) from Deleted Records option? I have some staging table and Auto Flushes rule set for this table, just wanted to know if there is any way we can retrieve the cle...
Hi All,Whenever user reply to an interaction record with attachment ...both attachment and mail is visible in workspace view of interaction...but whenever I am opening the same interaction record from list view of table only mail is showing attachmen...
Hello - I'm trying to hide Order Guide variable set from catalog items when a user tries to submit an Order Guide. To do this, I've below catalog client script which works great when a user submit the order guide from the service portal but the same...
Hi Community,I've seen a couple threads regarding hiding variables for a catalog item when they are included in an order guide. I'm using a catalog client script and it appears correct to me, but it's not working.Anyone see a problem with my script...
