Hi all, This is a bit of an odd case, I am using an instance that is using the incident, RITM, change request and problem records and SLA definitions were created for all of them. Whenever a user with admin/sla_admin role creates a record that corres...
Hi , I am Preparing for the Servicenow Admin Certification and got one Question .Please help me with the correct answer. What is the Platform name for user table. u_users sys_users x_users sys_user Thanks in Advance.
Error - Check failed to run. Response code: 3 check command denied by the agent allow listThis is not a custom check. This check(os.windows.check-system-process) came with ACC-Monitoring as part of the policy - Windows OS Events. I tried the troubles...
Hi All,I am working on building a Catalog item where I have a Checkbox Variable that becomes visible on certain conditions.Suppose , I have selected a condition where this checkbox shall be invisible . and I submit the Order . It goes to Approval Req...
As per title, do you need ITSM Pro to have the Service Operation Workspace?
Hi,there is a group called(DOC). they don't have write access to any field on server table, they can only read the fields. but they want write access on 2 fields(A & B).so i created a role called (field_access) and created two field level ACL's and i...
Hi All, We are connecting to a third party using oauth authentication. We have set a refresh token life span as 8640000. So after 100 days, the token gets expires as per my understanding. What happens after the token is expired? Will it generate a ne...
Hi, I have a requirement that whenever the "A" choice is selected on the variable in the catalog item on the service portal, we should display a few hyperlinks displayed as below:Please review below confluence articles before submitting the request f...
Hello experts, In my existing system, I have to use variables in Release management and make them visible/hidden or editable/read-only using client scripts. How can make it possible? any help would be much appreciated. ThanksSatanik
I have designed custom workflow that send GET request to Jenkins at multiple stage. how can i stop the execution of rest workflow if there is error at previous stage. #workflow #flow
In my record producer i created one attachment variable and map this variable to case table.case form - but after create case from this record producer if i attached some files into that attachment variable it didn't attach or show in case from. wha...
Hi All; The system log keeps on creating entries for some transactions, but I cannot find the entry's source to disable. As per the context map, it is showing a scheduled job that I already disabled but still the same issue. Can anyone please help wi...
Every CI has a lot of impacted services linked to it. How can we see all these in a tree structure in change or incident form?
I would like to configure my Agent Workspace Landing pages to be accessible based on either group or role. For example, I have a landing page titled "Report Overview" and only want a specific set of users (either by group or by role) to see this land...
How to capture notification in work notes.I have requirement When notification send it should capture to work notes.Could you please help me to achieve this