Hi Everyone, Hope everyone is doing good!! I needed help in a variable attribute , i have referenced a variable to my custom table(u_xyx) and when i use the reference field in portal or native view i need to show only the u_product and u_ci field whe...
Hello Everyone, I have a requirement when requester clicks on the description "LINK" it have a target to open a record producer "Create Incident". I want to preset values with ""Urgency = High && Impacted Service = Access card"". Can you please he...
We have a need to run a weekly report that shows all open Task and Incidents for Fulfillers and send them an email for their items.
Hi all, I've found that the group members still don't have the edit ability to their on-call schedule even though the "rota_manager" role is granted to the group. I would expect that ServiceNow made it behave this way but haven't found any documentat...
There are 8 check boxes under one label in service catalog.I need to check if 1 check selected or more than 1 check box is selected.If more than 1 check box is selected I need to display multiple string word in ritm short description. Can any one pr...
How to write a client script to calculate impact and urgency so that priority should auto populate
Hi All,I have created a custom table in scoped application called "Service Desk Incidents" which is extended from Task table.I have a requirement for Auto Close these SD incidents after 3 business days(excluding sat and sun) of being resolved.I know ...
Hello, We have a scenario, we have one module called "my company data" and this module restricted with role a called(ex. sn_company_data) only the users with this role can access the module and we don't want to assign this role to anyone. Now once a ...
Hello,I am trying to prepare for an upcoming interview for a SAP MM position and I was hoping to get some advice on what questions I should expect. I have been researching and got SAP MM software interview questions for a few weeks, but I don't feel ...
Hello Experts,I was working on one issue which is about Creating a Variable which should be "Drop Down" kind of Variable with 9 options only . But User should be able to select one or more choices at a time. If you check, In "Drop Down" type of vari...
Hi team,How to write script rest API to fetch variable values in another instance.Like we have dev and test instance.I need to show the dev variable values in test instance. So how can I do this using scripted rest APIs.
Hi I am wondering if there is an easy way of adding, the already defined "my teams work" to the overview. So that final result leaves me with 6 cards instead of the 4 cards. Have tried adding extra cards and overriding the SowIncidentLandingPageUtils...
Hi,With "Utah" Upgrade this is the first time we are going to use Employee Center. We have not migrated from Service Portal to Employee center yet. We only have IT Products installed in our instance.1. I want to create additional Menus. 2. Categories...
Hi, I would like to change the activities formatter user interface on task forms. I have add screechots to illustrate the need. 1/ Task activities formatter 2/ Add a lign and a value on "Email sent activity" : File attached : name + type of file Is t...
Hello expetsWe have requirment. We have a field is Due date. If below conditions are met field will be visible. or else Hide. Requirement is Incident should switch back to WIP as soon as the set date/time is reached.Please support to achieve this
