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Future Date Validation with current date

Hi Everyone!!!  I have a requirement related to Date Validation, Where I have a Date Field (end date) in user table and i need to check the end date is 14 days equal    current date  ( current date : 17/09/22 then end date  is  :31 /09/22)  in the us...

sushma9 by Tera Contributor
  • 2980 Views
  • 4 replies
  • 0 helpfuls

Resolved! I need to truncate a single line text variable to 35 characters

I have created a Single Line Text variable called "Street".  It has a max_length=35. If I type (or paste) a value that is longer that 35 characters, it will truncate (as I expect) the string. I have a catalog client script that is setting the value b...

WarrenB by Tera Expert
  • 2325 Views
  • 4 replies
  • 1 helpfuls

Resolved! custom table tickets in My Requests

Hi All, we have a custom table which extends the task table and we want the tickets to be shown in My Requests in the portal. For this, I have created record in request_filter table and it is showing up in the My Requests. In our table we were using ...

sindhu43 by Tera Contributor
  • 3998 Views
  • 6 replies
  • 1 helpfuls

How to map field value from portal to backend table field

Hello Everyone, I am new to ServiceNow portal scripting. I have a requirement where I need to set region value to short_description field of "wu_appointment" table. As per above snippet, End user will select the region for the cancellation of an app...

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Change Risk Management - how to update table?

Hi, I would like to apply Risk Assessment on my table - custom table extended from Change table. Unfortunately, I don't know how to choose a table, I have tried to create new record, copy existing one, change it on the list or use Assessment Designer...

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Resolved! On hold reason was not showed while a agent hold a incident

Hi Team, Good day!,   We have noticed a issue today , That is when an agent hold a ticket in ServiceNow the on hold reason should be populate in work notes (As awaiting requester , Pending vendor ...etc) at the same time of holding the ticket. But it...

Alternative for eval() in servicenow.

Hi All, I need to replace the eval() with glide script evaluator and below is the Script Include used in a Report to pull the records. Script Include: function CRA_Use(js, arg) { var grq_ps = new GlideRecord('pa_scripts'); grq_ps.addQuery('name', js)...

kavitha_cr by Mega Guru
  • 5560 Views
  • 9 replies
  • 0 helpfuls

Create multiple SCTASK with single ritm

Hello Everyone! In my schedule job, there is a condition where if a record is found, then create a single RITM with multiple tasks without using Flow design/Workflow. if not then create RITM per Record. Please help me with this. Thanks in advance!

TejasviR by Tera Contributor
  • 1438 Views
  • 2 replies
  • 0 helpfuls

Resolved! Copy approval comments to SCTASK work notes

Hi All, I need to copy approver comments to SCTASK work notes and below is script added to the WF when catalog task is created. I have followed the https://community.servicenow.com/community?id=community_question&sys_id=9e9bcb61db9cdbc01dcaf3231f9619...

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psyherin by Kilo Sage
  • 2397 Views
  • 2 replies
  • 1 helpfuls

Resolved! My email in flow designer won't send

I have an easy flow that creates a catalog task for a particular assignment group.  I've turned off the OOTB notification (email assigned to group (sc_task)) for this catalog item and want to send an email to the group via flow designer but the email...

Laura12 by Tera Contributor
  • 2663 Views
  • 5 replies
  • 0 helpfuls