Resolved! How to create a task as soon as RITM gets generated ?
I Need to create a Task after the genration of RITM , please help !
Forum Posts
GlobalServiceCatalogUtil is causing issue
When opening my approvals on service portal a widget is failing. when i look into the widget server script i see this is what causing the issue:j.variables = new GlobalServiceCatalogUtil().getVariablesForTask(task, true); error: i get in logs is "sou...
Resolved! Compare Data
I have one excel sheet with almost 5k data, and i want to compare it with a ServiceNow table which has more than 90k records. I wan to check if the table has the names, which are there in the excel and also to check if it's active true or false. How ...
Inbound email action not working ERROR: did not create or update sc_req_item using current
Trying to get the below inbound action to run, but when the email is processed I'm getting the following error: (function runAction( /*GlideRecord*/ current, /*GlideRecord*/ event, /*EmailWrapper*/ email, /*ScopedEmailLogger*/ logger, /*EmailClassi...
MD5 hashing algorithm (Script Include)
var MD5Hashing = Class.create();MD5Hashing.prototype ={ initialize:function() { var hexcase = 0; /* hex output format. 0 - lowercase; 1 - uppercase */ var b64pad = ""; /* base-64 pad character. "=" for strict RFC complia...
Resolved! Opening in new Tab/Window through UI action
Hello Experts, I have a UI action "Create Story" in Incident form. I want to open that in new window as of now it is opening in the same window. Please advise.
Resolved! Receiving output as [object object] when calling Flow action from client script or ui policy
Hi All, I have a Flow designer action and we are getting correct output on Flow designer action. When we using code snippet and called that script in the Ui policy to retrieve that output. we are getting the output as "[object Object],[object Object]...
what is the use Of COPY EMPTY FIELDS chek box in import sets??
what is the use Of COPY EMPTY FIELDS chek box in import sets??
Email Script Needs to show current year
Team , we have a notification which should show current year but it's showing 2022, i checked there is mail script running , can you help me , how it can be changed to current year (2023) Script (function runMailScript(/* GlideRecord */ current, /* T...
Resolved! Attachment Catalog Variable Type - Mandate file type.
Hi Folks, When using the "Attachment" catalog variable type, is there a way I can mandate file attachments be a specific type? Say PDF? We have a requirement to mandate files be PDF on a specific catalog item. Is this possible in ServiceNow? Thanks i...
How to set related list to read-only based on state field value
Hi,I had received a request from a client as to set related lists to read-only according to State field value. I planned to just set the ACL for this to work.I've already asked hi.service-now for assistance, but this requires customization so they ad...
Resolved! How to call UI Page from Workspace Client Script
I have a requirement to enable the workspace client script for below script used in one of the UI Action"show Interaction Content": Script: function doShowInteraction(){ console.log("doShowInteraction calling"); var sys_id = g_form.getUniqueValue()...
Resolved! Report to show number of Incidents logged per Caller / User
Hi, Is it possible to show the number of Incidents logged per user over e.g. a 6 month period? I've tried via both the Incident and User table from historical / old posts and suggestions but i'm still no further to producing the report. Any help huge...
Urgent! Store data in servicenow without creating a new table
Hi Team, Recently we have identified a new data source for the company table. We have an urgent need to have all this data in servicenow. We already have OOTB company data and we have multiple processes integrated with the existing company records. W...
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