Hi All,I tried changing the banner logo with the help of this link. But the modified logo have not updated.Will it take time..? I did cache.do, re-logged in to the instance but nothing works.What could be the reason? Regards,Sri
Hi, I need some information about Servicenow integrations with below tools/applications:- 1. ARIS 2. MF TFS 3. Archer 4. CA Spectrum 5. CA Unicentral 6. CA Gaurdin 7. CA UIM 8. Elastic 9. Alcatel Call Center Query:- 1. If anyone has worked on such ...
Hi all, This is a bit of an odd case, I am using an instance that is using the incident, RITM, change request and problem records and SLA definitions were created for all of them. Whenever a user with admin/sla_admin role creates a record that corres...
Hi , I am Preparing for the Servicenow Admin Certification and got one Question .Please help me with the correct answer. What is the Platform name for user table. u_users sys_users x_users sys_user Thanks in Advance.
Error - Check failed to run. Response code: 3 check command denied by the agent allow listThis is not a custom check. This check(os.windows.check-system-process) came with ACC-Monitoring as part of the policy - Windows OS Events. I tried the troubles...
Hi All,I am working on building a Catalog item where I have a Checkbox Variable that becomes visible on certain conditions.Suppose , I have selected a condition where this checkbox shall be invisible . and I submit the Order . It goes to Approval Req...
As per title, do you need ITSM Pro to have the Service Operation Workspace?
Hi,there is a group called(DOC). they don't have write access to any field on server table, they can only read the fields. but they want write access on 2 fields(A & B).so i created a role called (field_access) and created two field level ACL's and i...
Hi All, We are connecting to a third party using oauth authentication. We have set a refresh token life span as 8640000. So after 100 days, the token gets expires as per my understanding. What happens after the token is expired? Will it generate a ne...
Hi, I have a requirement that whenever the "A" choice is selected on the variable in the catalog item on the service portal, we should display a few hyperlinks displayed as below:Please review below confluence articles before submitting the request f...
Hello experts, In my existing system, I have to use variables in Release management and make them visible/hidden or editable/read-only using client scripts. How can make it possible? any help would be much appreciated. ThanksSatanik
I have designed custom workflow that send GET request to Jenkins at multiple stage. how can i stop the execution of rest workflow if there is error at previous stage. #workflow #flow
In my record producer i created one attachment variable and map this variable to case table.case form - but after create case from this record producer if i attached some files into that attachment variable it didn't attach or show in case from. wha...
Hi All; The system log keeps on creating entries for some transactions, but I cannot find the entry's source to disable. As per the context map, it is showing a scheduled job that I already disabled but still the same issue. Can anyone please help wi...
Every CI has a lot of impacted services linked to it. How can we see all these in a tree structure in change or incident form?