servicenow admin interview questions
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Forum Posts
Changing the order of the activity field
Hello Experts . Just a quick check , Can we change the order of the activity fields ? or it will be alphabetical only ?in attached image , is it possible to show the "Reason for Manual" field after Test case type? I think it will be alphabetical onl...
Display Data Label not showing up on reports even though display label is selected as true
Label on the Report for data in reports not showing up post version upgrade to Utah. There must be a property which is causing this issue, Any leads would be helpful.@Ankur Bawiskar @Mohith Devatte @Maik Skoddow
Auto populate user details through script include and glide ajax
Auto populate user details through script include and glide ajax
while running Client Script : TypeError: $ is not a function
Hi All, We have an issue with service portal. I incident form on urgency field we have added an VIP option. And it should not visible to the end user. But in our case we end user can also see the option VIP. it is showing an error on browser as "The...
Resolved! Adding search bar to the header menu on the service portal
Adding search bar to the header menu on the service portal.
Why individual record producer for each walk-up location in servicenow
When I was setting up the appointment configuration for each walk-up location I knew there should be a unique record producer for each walk-up location.*Why can't we use a single record producer for every walk-up location?*Is there any specific reaso...
Resolved! Get the Interaction number into the Custom Reference filed in Incident form
Hi Everyone, I have Created reference field called Parent Interaction(reference table: Interaction) on Incident form. here my question is how to get the associated Interaction Number on this field? Could you please help me on this. Thanks,Rajesh Band...
display cost center field in requested item table from request form
on my requirement i created one field name 'cost center' and it should display in requested item list view. Here the cost center value is empty like this below image.But this value should get from request form front end likeHere I need to display thi...
How can I report on the date an Incident was reopened?
We currently make use of the incident.reopened_count field and the Reopen Count business rule. They essentially increment the reopen_count when the state is changed from Resolved to any other state excluding closed.I've recently received a request ...
Resolved! How to get previous month with year in server script
Hi SNOW Community, I need to print previous month with year value (YYYYMM) in custom field whenever user updates record. I will use BR for this modification. So anyone please suggest me a way to achieve it. Ex: (Just have to get previous month with a...
Resolved! Change Management Fields definition document.
If there is a document that defines the meaning and purpose of the fields in the Planning Tab in the Change form, please give it to me. JustificationImplementation planRisk and impact analysisBackout planTest Plan
Resolved! Other fields not showing in interactive filter
Hi all, I have a requirement wherein I need to get a specific field from the database view. The field can be filtered using dot walking through Parent field ---> Business Unit in the database view table. But is not visible when locating in the refer...
Resolved! Flow should be triggered only from script
Hi Team,I created a flow which created scrum tasks under story when story is created.Trigger condition is when record is updated.I have created a UI action from which I am calling this flow and its working as expected, but requirement is flow should ...
Connecting Child Incidents to Parent Incident's Problem Ticket
As the subject states, I'm trying to connect the Child INCs to the Parent's Problem Ticket. I can confirm the Parent Ticket is set correctly, with six Children INCs now connected from an Incident Management perspective. I know how to manually associa...
