i All, I m having the below read ACL on RITM table Description field. As part of health scan, glide record should not be used, and need to replace with Glide Ajax. I am new to Glide Ajax, could anyone please guide me how to replace the below read ACL...
Hi, I think I need another eye to check my script. I've tried this in the background script, but it does not return a value.What could be the issue on the subjectRoom attribute that's failing the query condition? subj = "[Alert] London 101 is down";...
Hello Team, Need your support on the below - Cancel Change Request (State-New) as no implementation is required - Create New Change Task (State-New\Assess\Implement) Thanks
third part tool is using Scripted rest api for creating the record in servicenow. Please let me know how to get the HTTP status
Hi Everyone, Please help me that,when i export report of Excel on incidensts pending time should be reflect in the Excel sheet please help me on this high priority
Hi. I need to print "Business time left" in SLA. It is a "Duration" type field. I have tried GlideDateTime API and all other general mediums, however, no luck. Can someone please advise. var task_sla_gr = new GlideRecord("task_sla");task_sla_gr.a...
Hello community leaders, Mail Script:template.print('<a HREF="mailto:' + mail + '?subject=' + subject + '&body=To help us better understand your rating, please reply to this email but do not modify or delete the following items: satisfaction, survey,...
Guys , Dot walking field is not showing in list level ?I just dot walked one field from user table to scoped application ,however it showing on form but showing when i tried to see on table.list level what could be the issue ?need your suggestion ! T...
Hi All,I had a requirement to make the fields on the incident form as mandatory based on other fields(multiple fields ) populated.I have written a onload client script function Onload { //Type appropriate comment here, and begin script below va...
I am in a sandbox configuring Walk-up Experience for exploration and my test location is not able to book more than five appointments. There does not seem to be a setting to change this that I can find after pouring through SN documentation, the inte...
Hello, When we went live with ServiceNow, our implementers created a Catalog Item for our Service Portal. When a position code is entered on the form, an applications field is populated from a Catalog Client Script which reaches back to a Script In...
Hi team, Would like to know how do we script/check whether the related list of the current record is not empty. See below screen shots for reference. In the Private Task [vtb_task] form, the related list is "Visual Task Board Cards" When we check the...
When an RITM is approved or rejected, email notification is sent twice to the requested_for user. Send to event creator is enabled and when checked in emails logs. two entries are found which has triggered the email notification to the requested for ...
Hi , I am writing an After Business rule on RITM table, where in as per requirement I also need to glide record to the same RITM table in that Business rule, Is it possible to call glide record of same table. In the After Business rule, as current.up...
Our SME recently left and I've taken over (with little experience of ServiceNow) so please go easy. I'm trying to rebrand one of our companies in Dev and have noticed that not all of the changes are being pulled through into the update set. The chan...
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