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Resolved! Variable Editor in Task-Extended Table

Hi experts, I created a formatter to display the variable editor in my tasks extended table, and I already put it in the form.The record of this table is created via Flow Designer, by the "Create Record" action. What else do I need to do for the vari...

Resolved! Can't find Scheduled Job Calculate Availability?

Hi! I see in documentation and in KB0860857 at ServiceNow that Calculate Availability Scheduled Job is referensed. But I can't find that job in our instances in the 'sysauto'-table? Can't find in my PDI either. Has the job been renamed? Regards Ander...

SNC.regex is invalid in scoped application

Hello folks,I am trying to access SNC in scoped application  - Code - var reg = new SNC.Regex('/\\$\\{(.*?)\\}/i');var match = reg.match(<htmlString>); Error - Invalid object in scoped script: [object SNC] Please suggest how I can use SNC in my scope...

Shalini32 by Tera Expert
  • 565 Views
  • 2 replies
  • 0 helpfuls

Create single report for Incident and Catalog task table

Hi All, I need to update Unassigned Incidents card data to show sc_task table records also. OOB, it shows unassigned incidents only.How can we do that?  Please give your thoughts. Also, is it possible to create database view for sc_task and incident ...

Rekha20 by Tera Contributor
  • 857 Views
  • 7 replies
  • 0 helpfuls

Resolved! Hide variables for specific order guide

Hello,We have 2 order guides where for specific items they need to show/remove specific fields. I've created a client script but need to specify an actual order guide however doesnt seem to be working. Any help would be appreciated.function onLoad() ...

Community Alums by Community Alums  
  • 543 Views
  • 2 replies
  • 1 helpfuls

Using "propose changes" on CIs in change management

Hi everyone,We would like to try and enforce that staff add proposed values on their linked affected CIs during the change process and then press the Apply button when the chage is completed.So we wanted to have a way of highlighting whether some pro...

Ruth_Porter by Kilo Explorer
  • 2321 Views
  • 4 replies
  • 1 helpfuls

Resolved! Approval in Flow not triggering

I am trying to use Flow Designer for a catalog item for the first time and I have a question around approvals. The new catalog item contains a variable set that is already used in many other forms. These existing catalog items use workflows that cont...

Variable set.JPG Workflow script.JPG Approval in Flow Designer.JPG Error log from test.JPG
riskay123 by Mega Guru
  • 1083 Views
  • 11 replies
  • 0 helpfuls

Resolved! Change default stage label "Request Approved"

Hi experts! Is there any way to change just the label of the "Request Approved" stage?I understand the concept of this stage, but its description is confusing for the customer. I tried two ways to do this, but it didn't work:1. Change the label of ch...

Resolved! Change Request Landing page issue

HiOur version of instance is Tokyo instance was working fine till last night from morning on wards Whenever I we tried to create new change the change landing model didn't take us to the form. PFA of the image please give resolution for this change l...