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g_scratchpad for reference field

Hi,I want to auto populate u_language(Reference to sys_languages) field on incident with callers language value. i want to use g_scratchpad instead of glide record. Am trying the below one but the value English is populating but it is saying preview ...

Community Alums by Community Alums  
  • 451 Views
  • 2 replies
  • 0 helpfuls

Transform map field script code explanation

Hi All, Could you please explain line by line code for below which is written in transform map field script and choice action is --> ignore and source and target fields are mapped as expected.  var grChoice = new GlideRecord('u_il_rel_choice');grChoi...

Mohamed_009 by Tera Contributor
  • 482 Views
  • 2 replies
  • 0 helpfuls

Resolved! Survey URL from email Notification redirecting to Service Portal

Hello All, We are working on surveys, redirected a survey email link to service portal. We are not displaying survey widgets on the portal. The requirement is, when the user clicks on the survey email link it should redirect him to the respective sur...

Batch API: Increase Response output size

I'm attempting to use the Batch API (/api/now/v1/batch) but need to temporarily increase the response size.  I've tried to update the following system properties but no matter what, the response size returned is 10MB (which is the default for most RE...

Community Alums by Community Alums  
  • 1070 Views
  • 1 replies
  • 1 helpfuls

App installation failure

Hi everyone!I'm troubleshooting the issue with the plugin installation. It shows the message "Application installation is unavailable because another operation is running" and I tried a lot of suggestions on previously related posts but nothing helpe...

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Restrict external users in email client

Hi Team,I want to restrict the external emails  entering in the email client form,the email which are not present in the user table.Only users who are present in the user table ,their email should be allowed . Thanks,Karan

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KARAN24 by Tera Contributor
  • 744 Views
  • 4 replies
  • 0 helpfuls

Inbound action to update Assessments

HI   I am developing a smiley survey response. I am using surveys and assessments to do the same.   The survey is sent and the user receives the emails like this.  User clicks on a image and an inbound action is triggered to update the assessment   ...

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Kumar96 by Kilo Contributor
  • 1692 Views
  • 5 replies
  • 0 helpfuls