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Resolved! Knowledge Catergory should be hide/show based on group

we want one team/group have access to one category and not have to another to create or edit knowldge articles under it having access to one knowledge base and criteria set at category level.below screenshot , android knowledge category should be vis...

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anil4005 by Tera Contributor
  • 850 Views
  • 4 replies
  • 1 helpfuls

How to set rest endpoint dynamically with Ritm number in url

Hi All, How to set rest endpoint dynamically with RITM number in url from the Business rule. Tried the below but will this syntax work?rm.setEndpoint(restEndpoint);or any other way to handle this? var ritmNumber = current.number;gs.log("jmtst1 " + ri...

jobin1 by Tera Expert
  • 410 Views
  • 1 replies
  • 0 helpfuls

make mandatory by selecting the check box

Hi All, I have form where Label variable is mandatory and i need to make it as mandatory as false when the form is loadedand also make it as mandatory when a check box is selected. I have used the UI policy and made the label mandatory when I selecte...

DSV22 by Tera Contributor
  • 504 Views
  • 2 replies
  • 2 helpfuls

How to delete the records using scheduled job

Hi All,I have a requirement where, the schedule job should run weekly once and should find knowledge article usages table (kb_use) and delete records that are more than 2 years old (created more than 2 year ago). 

Sanket Pawar by Tera Contributor
  • 1675 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to add double quotes to array values

Hi All, I need to add double quotes to values in an array please help me on how to do that. Example: var arr=["servicenow,community"]; I have an array like this but i need the array as var arr=["servicenow","community"]; via server script Please tell...

Resolved! Unable to import date/time field data correctly from import set

I am importing data for a date/time field through import sets into servicenow. Target filed is a date/time field on the sys_user table.  1. target field format is a date/time field, date format on user table is default - (system dd-mm-yyyy), time zon...

kBahu by Tera Expert
  • 6779 Views
  • 19 replies
  • 5 helpfuls

Record not found while clicking on submit button on portal

Hi All I have record producer.while submitting a form getting error record not found.on clicking on submit button, it redirecting me to record not found page.I tried to find bug but unable to find any route cause.PFA, screenshot of the portal page , ...

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Resolved! Ui action visibility and attachment check

I have requirement to create ui action named "review" it should visible to only the users who is the reviewer field on the form. and When the review button is pressed it's supposed to evaluate whether there's a screenshot of the certification verific...

sanjana5 by Tera Contributor
  • 1552 Views
  • 9 replies
  • 5 helpfuls

Resolved! ACL Condition to see groups where logged in user is a member

I have a table X that stores document types which has group table as one of the reference.I want to define an ACL stating, user can only read records from table X if he is a member of the group.Ex: If there are 10 groups, and logged in user is a memb...

Resolved! Create catalog task only when variable is selected

Can anyone provide information on how I would create a catalog task only when a variable is selected?  Currently, there are two tasks that are generated all the time, but only one needs to provision if the other variable is not checked at the catalog...