Resolved! I want to pass variables from one workflow to another.
Hi, I want to pass variables from one workflow to another. I know we can use edit inputs and achieve it. Can anyone please tell step by step example to achieve it. Regards, Nivedita
Forum Posts
Change Review process
Hi Team, A Pop-up message has to appear to the change managers when a service attached to the change is not operational status I have created the Display BR and also client script for this. RegardsVivek
Remove demo data on on premise instance
Hi all, I have a customer who wants to remove the demo data in their instance. However since it is an on-prem instance, they cannot use the remove demo data option from Hi. What would be the best way to identify and remove the demo data?
filter table field from client script
Hi All,I want to filter a reference field. I created a script include that query the table and return the filtered table.How do I use the returned data in the client script?Thanks in advanced
Resolved! Can you create an email chain using the Email Client?
Hi, We have been asked by one of our internal teams using ServiceNow if there is a possibility that the email client can "pickup" previously sent emails on the incident record so that it continues as an email chain (ie. similar to outlook) At the m...
In the RITM the 'Request for' name and 'Request for' name in the variables section in RITM is diffe
When a request is raised, in the RITM form the Requested for value and in the variables section Request for is coming as different for a catalog item. Checked the workflows but everything seems good. Please guide.
How can we add "wait for duration" flow logic in between of if loops in flow or subflow
Hello,There are larger flows or subflows that has been created and I want to add wait for duration flow logic to it.However I dont see any option to add so it in between . How can we achieve that.example is as below: We have nested if loop I want to ...
Resolved! Can a default sort order be set on a table?
I want to add a new module to the navigator and wanted to know if I can create a sorted view of a table. IE "Opened" sorted in descending order.
Resolved! Delegate Request Script Needed
I Created a Delegate catalog Item to request Delegations and I attached one Workflow. In this work flow I used run script to create delegate record automatically.Run Script:var del = new GlideRecord('sys_user_delegate');del.initialize();del.user = cu...
Resolved! Need to add the Hamberg menu on the portal header next to the logo
@jaheerhattiwale Hi jaheer, Hope your doing well.! On the portal header next to the logo need to add Hamburg menu(PFA) whenever user hover it has to show some options like for example Catalog , Knowledge , Request something etc. Could you please h...
How to set a default value of survey question
Hi All,I have a requirement where if user do not attempt a survey question a default response/answer should get selected.So, I have 5 questions on the survey and each one is having below answer.Very Satisfied - 5, Satisfied - 4, Neutral - 3, Unsatisf...
Help - To remove duplicate records from database view and insert in a custom table via Schduled job
Hi All,I need assistance with removing duplicate records from the database view using a scheduled job.I made a custom table and copied only the records from the database view into it.Although I wrote this background script, undefined records are bein...
How to remove garbage value while importing data using transform map
How to remove garbage value while importing data using transform map.For eg: I am having field location and in location i am importing which contains :-100 South Charles Street, Baltimore,MD, ABC,101 Broadway East, Seattle,WAwhereas ABC is garbage va...
Resolved! Problem Record related list for Change Requests
Hi folks,I am having an issue with the Add button when I try to add a Change Record via the Related List in a Problem Record.When I click on the Add button, I get the below screen and can't search and add a Change Record.However, the New Button works...
Users can edit Knowledge Article
Hi all, If a user is an ITIL user and has the 'knowledge' role, I want the user to be able to edit any article that is assigned to his/her assignment group. For example, a user A is part of the assignment group BCD, I want the user to be able to edit...
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