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How can you hide the survey 'Save' button

We are on the San Diego release and would like to roll out surveys for incident management. The block we are having is that we would like to hide the survey 'Save' button from our built survey. I know in previous versions (pre San Diego) this was to ...

GChanner by Tera Guru
  • 896 Views
  • 2 replies
  • 2 helpfuls

Resolved! How to delete outage records from a related list

Hi All, How to delete an outage record not only from the change request related list, but also from the outage table. When a change is rescheduled and the associated outages are changed, an associated outage can be deleted/disassociated from the tab ...

Pulkit05 by Giga Contributor
  • 1026 Views
  • 2 replies
  • 2 helpfuls

Resolved! How to call script include in flow desinger

Hi Experts, How to call script include in the flow designer if when we are using flow in service catalog.  Could you expain with one example. Regards Rajveer    

Rajveer by Tera Expert
  • 16475 Views
  • 4 replies
  • 28 helpfuls

Can you copy and paste attachments into a ServiceNow ticket

Hi ServiceNow Community Developers, Do you know if there is a way to copy and paste attachments into a serviceNow ticket without using the current oob functionality whereby you click the attachment icon and then look for the attachment and then uploa...

Issue in GlideDate format in scoped application

Hi @Ankur Bawiskar , We have a requirement where we need to calculate the difference between two date/time fields and the answer should populate in another duration field Here, we are using client script and script includeIn client script we are gett...

sasikanth1 by Tera Contributor
  • 1055 Views
  • 8 replies
  • 1 helpfuls

ADD Label /Instruction type field on incident form

Hello All,We want to add a label/instruction type field on the incident form we have tried with annotation but the annotations are not visible on the portal view.Any guidance or tips would be greatly appreciated!Thank you.

shruti25 by Tera Contributor
  • 1702 Views
  • 5 replies
  • 0 helpfuls

How to show catalog items on portal based on User Criteria applied.

Hi All, I want to show catalog items on portal based on user criteria applied on the catalog item.If the catalog item has any user criteria, then it should be visible only to those users who has access.How to get the catalog items based on user crite...

Community Alums by Community Alums  
  • 1800 Views
  • 10 replies
  • 0 helpfuls

Resolved! check if the group has the role contained in a list collector field

Hi guys, I have a list collector in the group table that has a list of roles in it. I need to check if those roles are already contained in that group (sys_group_has_role table). And if not, assign them. I came up with a business rule in sys_user_gro...

JoaoV by Tera Expert
  • 1290 Views
  • 4 replies
  • 1 helpfuls