Hi everyone,We would like to try and enforce that staff add proposed values on their linked affected CIs during the change process and then press the Apply button when the chage is completed.So we wanted to have a way of highlighting whether some pro...
I am trying to use Flow Designer for a catalog item for the first time and I have a question around approvals. The new catalog item contains a variable set that is already used in many other forms. These existing catalog items use workflows that cont...
Hi everyone, I am making a variable filter and need to know the sys_id of the current catalogitem, but the g_form.getUniqueValue() method can only be applied in the clientscript. Is there any other way to solve my problem?Thanks in advance.
I am loading data into Hardware Asset, if Site ID inserts value then respective Location Name and Account details should be updated. The Location Name and Account details are present in cmn_location table. For Ex: In cmn_location, Location Name: New ...
Hi all,I have inbound email action working for insert/update by reading the text on the subject of the email. I am currently capturing the company name as I have hardcoded the company sys id in the email script.Now, I have another requirement where b...
Hi experts! Is there any way to change just the label of the "Request Approved" stage?I understand the concept of this stage, but its description is confusing for the customer. I tried two ways to do this, but it didn't work:1. Change the label of ch...
HiOur version of instance is Tokyo instance was working fine till last night from morning on wards Whenever I we tried to create new change the change landing model didn't take us to the form. PFA of the image please give resolution for this change l...
Hi, I can view CI class manager and the existing health inclusion rules. But i don't have access to edit them and add recommended fields. What kind of access will be required for me edit the rules? Thanks,Shilpa
Hello All, We are building a report on closed tickets and it will be sent to requested user via schedule job.is it possible to include the ticket number with a link instead like a string in the excel sent via scheduled job? INCXXXXX- This should be a...
Hi , As a Servicenow Approver, When approving or rejecting on the SP, I would like the labels to reflect based on the rejection or approval. When approving, it should be a green label, when rejecting it should be red I have attached the screenshot on...
Hi,I have a Requirement like if the User having admin Role then he/She can only able to see the Specific fields in the Preview the Record. Can any one help me how can i achieve this . Thanks in Advance.
Hello Experts,Scheduled report is unable to export more than 10k rows. Where to increase the size?
I would like to confirm to Authorize Email Account Access step, I need to login (incognito) with a SN local account with admin rights, then click on Authorize Email Account Access and at that point when it asks about Microsoft authentication enter th...
For a catalog item variable, I want to enter url and it should have the validation that the url should end with .git.How to achieve this? Thanks,Vaishali
Hi, i am not sure why this error in coming and how can we remove it. is there any other way to call if condition please let me what have i done wrong. PFB screenshot for reference.
