I am trying to understand why approving a Change during a CAB Workbench meeting returned a warning message to approve the Change when attempting to navigate to the next Change record. I approved the first Change during the meeting using the Approve b...
How do you move a set of knowledge articles that were created in a lower environment to production environment? And how do you resolve or avoid KB number duplicates?
We would like to use the following conditions that would allow a Catalog Task to be created by clicking the NEW button on the RITM related Catalog Task listThe User has the ITIL roleThe RITM was created after a certain dateWe are considering a couple...
Hi All, I am writing transform map on User table. Based on the feed coming from third party, I want to check if the company they are sending is available in servicenow companies table, then I need to map it, else I need to create it , but the user re...
I'm trying to figure out the table name for Companies, How do i get that info? I'm new to creating reports, but it seems like figuring out tables names is difficult. Is there an easy to figure out the names?
Hi All, I am beginer to create ATF test cases in servicenow. I want to create ATF test cases for the upgradation. Could you please suggest/provide steps on what needs to be covered. Thanks,Venkat
Hello Community, I have installed a mid server in my personal PC. In mid server agent>scripts>powershell>myService.ps1 created myService.ps1 . From ECC queue, I created a output record as below 1. name=mid.server.<mid_name> 2. Topic=Command 3. Name=p...
I need to change create ACL conditions for a table and there are 4 create ACLs available OOB so can i edit those ACLs or will there be any issue while doing upgrades if we edit OOB ACLs ?? Please suggest best practice for editing ACLs ..Should I deac...
Hey Everybody, I want to compare two Dates with the after() and before() methods from the GlideDateTime type. But my dates have the type GlideDate. Can I covert a GlideDate into a GlideDateTime date? Thanks already!rasnadro
Hi,I have a probably simple question: Is it possible to disable the possibility to sent/submit forms, after choosing a specific form option in the form itself?Thanks!
Hi all, I have a requirement to check a string field (compare with another field which is on another form) and if it starts with certain word then execute a else if() block. function onLoad() { //Type appropriate comment here, and begin script...
logged in user should be set to caller field
I have a requirement if I click request in serviceportal then in the request if I select any record in that time the url need change If I select any of the incident in the url link https://dev1027.service-now.com/sp?id=ticket&table=incident&sys_id=f...
How to run a report on a Service (cmdb_ci_service) in order to get results of where it 'runs on'? I tried CMDB query builder but couldn't relate it with related items table. Appreciate any help.
Hi, I need to use startsWith() function on a client script, but I got this error. onChange script error: TypeError: location.startsWith is not a function function () { [native code] } please help?
