Process email recevied from inactive user
If email is send to servicenow by user which is present in sys_user table but is not active Email recevied from those users goes in recevied-ignored stateHow can we processed those mails
Forum Posts
Resolved! Skipping Inbound Action a suitable GlideRecord not found
I have a custom table called Loaner Request which is extended from Task.I created a basic notification on Insert on the Loaner Request table. We want the customer to be able to reply to that notification, which will update the Additional Comments fie...
Mandatory fields not working while saving
Hi Team , What could be the reason one of form is not validating mandatory fields while saving .How can i fix this ? Looking forward your help in this .
Restrict attachment of certain type while submitting the form
Hi All, I have to restrict an attachment of certain type when user selects a choice and submits the form, unable to restrict using business rule due to custom scope and abort action not working. Please let me know how I can achieve this using onsubmi...
How to check the Encryption settings?
In my SN instance, How and where could I check that which Encryption type (Edge, Encryption support, Database, or Full disk) is configured on my ServiceNow instance?
Scripting help in flow designer
I am trying to call a script include from a script step in flow designer. I need help on how to send the input of the script step and return some values from the SI to assign them to output.
Retry REST Message in case of failure for GET call (outbound)
using below code I am triggering a REST message through Scheduled job, I want to retry the same REST call if that if the response is other than 200, I want to do it retry 5 times or till the time I get 200(whichever is earlier) wit the interval of 10...
Resolved! emptying the cart
Hi guys,I want to empty the cart in the self service which have not been checked out withing 7days adding to the cart.As user the cart should be emptied if its not checked out within 7days. Thank you.
Resolved! Add a 'User Details' Ribbon to the Agent Workspace
Hi, I was just looking at the Agent Workspace training and it mentions that you can add details about the user as a Form Ribbon - I can't find any guides/advice on how to achieve this. Can someone help please?
add option in client script
On load of sc_req_item i need to add one option in the state field which is already available in the choice list and is disabled for now for some reason so will the below code will work for adding it back ? g_form.addOption('state','104');
Resolved! Adding comments on service portal when the Request is created.
When a User Requested something example 'Apple iPhone 13' they have submitted the request. Now if they have any Approval or group Approval. if they have approval on Ritm for the request then it should automatically be added in the comments on the por...
Resolved! Populate date after 90days using catalog client script
Hello, There is requirement where I need to auto populate the date after 90 days in a catalog item using catalog client script. A field A (Drop down) has an option 90 days. When user selects this option then field B (Date field) should be visible on ...
Audit Log users data
Hi , How do we know where to view the audit logs of users on the system. For example if a users status is changed from Active = true to Active = false or something like when their names are changed I would like to see when these things are updated a...
Resolved! Open URL in another window in flow designer
Hi All, I have the code in flow designer and that works fine added in the WorkNotes . I need to open this URL in another window. How to do it. var text='Review the Link ';var url = '<a href="www.servicenow.com">'+text+'</a>';return '[code]' + url + '...
download all attachments into a folder ?
i want to download all attachments to a folder... that are attached to any table i.e incident,problem,change How it is possible? share your ideas
| User | Count |
|---|---|
| 35 | |
| 27 | |
| 17 | |
| 11 | |
| 8 |
