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How to Assign Nodes to Schedule jobs dynamically.

Hi,I have a requirement to balance the load we need to assign the Nodes to Schedule jobs dynamically.For Ex: Assume i have 5 nodes and 18 schedule jobs, based on the Node status (online/offline) we need to assign those 5 nodes which are in online to ...

giribabu1 by Giga Contributor
  • 829 Views
  • 1 replies
  • 0 helpfuls

Is there a ServiceNow data dictionary or wiki?

Hi ServiceNow experts, I've been trawling the ServiceNow website looking for a page/document that describes the fields associated to a table but have only been able to find pieces of information. I'm after something like this:Field Name:Field Label:D...

SB87 by Tera Expert
  • 1822 Views
  • 4 replies
  • 2 helpfuls

Reference Variable Performance Issue

We have a Performance issue with a reference variable on sys_user table. We need to restrict the selectable users to the users who belongs to a set of groups of certain type (14000 users).If we use a reference variable and develope an advanced qualif...

@mention in work notes is not working for some tables

Hello All,we use @ mention functionality for our Work notes to mention users by which it send the emails to the mentioned users  which is working fine for some tables but it is not working for other tables like RITM , sc_taskcan anyone assist how we ...

Michael51 by Tera Guru
  • 1820 Views
  • 7 replies
  • 1 helpfuls

Process email recevied from inactive user

If email is send to servicenow by user which is present in sys_user table but is not active Email recevied from those users goes in recevied-ignored stateHow can we processed those mails

DEV 1 by Tera Contributor
  • 900 Views
  • 3 replies
  • 0 helpfuls

Resolved! Skipping Inbound Action a suitable GlideRecord not found

I have a custom table called Loaner Request which is extended from Task.I created a basic notification on Insert on the Loaner Request table. We want the customer to be able to reply to that notification, which will update the Additional Comments fie...

Katie A by Mega Guru
  • 11934 Views
  • 27 replies
  • 22 helpfuls

setFilter Not working properly in catalog item desktop view

Hi,based on group i need to auto-populate manager details.. Using Script include i am able to see the details in sys_id. but the values not properly using client scriptScript Include:var info = Class.create();info.prototype = Object.extendsObject(Abs...

Rama26 by Tera Contributor
  • 523 Views
  • 6 replies
  • 0 helpfuls

Mandatory fields not working while saving

Hi Team ,  What could be the reason one of form is not validating mandatory fields while saving .How can i fix this ? Looking forward your help in this . 

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pramn by Tera Guru
  • 671 Views
  • 3 replies
  • 0 helpfuls