I need an OnChange alert (pop up message) on a single line text field, to appear when the user has written something (anything) in the text field. I have scripted similar alerts before, but only based on choices on Multiple choice variables. Can this...
Hi All, How to Query does not contain in glide record. Tried below but not working. Need to query "if a particular RITM no is not available in sc_req_item"if (emailsubject.includes("RITM")) {subject = emailsubject;indexStart = subject.indexOf('RITM')...
var agg = new GlideAggregate('sp_log'); agg.addQuery('page=5c639f611be0591028a38625624bcbf5^sys_created_onONToday@javascript:gs.beginningOfToday()@javascript:gs.endOfToday()'); agg.groupBy('user'); agg.addAggregate("COUNT"); agg.query(...
We are all aware that "Change Freeze" period is coming up during this November and December holidays. We would like to prevent people from either submitting OR moving NORMAL CHG out of the New state during this period but the OOB blackout schedule do...
Hi, I have recently installed CMDB Search plugin in my PDI to test the functionality. As per the docs https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/product/configuration-management/concept/cmdb-search.html Activating ...
Hi, I have a requirement wherein the client wants to show on a separate related list all of the Affected Business Applications based on all the Affected CIs lists. I am a noob about CMDB, so a little hand is greatly appreciated. From my check, I know...
Hi TeaM , I have made some multiple field mandatory from Dictionary level (went to particular field then went to dictionary then made it mandatory )but when i am opening the form fields are not showing mandatory, where its went wrong ?Guide me please...
Hi, I have a script include in which we are returning the value and by the client script we set the value in the list collector.But the problem is that value is not visible in the request summary although it is populating in the form. I checked all t...
What is the difference between creating an incident from Service-now application and service catalog?
Hi All,I need to send a notification to certain group when transform map fails, I am using schedule to run the transform map daily.I also require a notification with the number of insert, update, etc and other notification should trigger when transfo...
How to disable "Order confirmation" pop-up on service portal when we order a catalog item.
Any idea how to change the "Name" of the Virtual Agent in the chat window?
Hi All. @Mark Roethof I have one variable (Type - single line text) and I need Regex Pattern which allow only 4 digit (number) in this field
Hi All,I want to send a notification with the list of errors when transform map is completed.For example for an ISET I could see there are 10 inserted 2 ignored 2 skipped I want to send a notification to the third party for which reason they have bee...
We've got On-Call set up with Notify. We use Twilio for our SMS messaging. I'm noticing that with some users - not all of them, the part of the workflow that checks to see if there's an existing outbound SMS message for the incoming phone number se...
