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Forum Posts

Resolved! Get the Catalog variables using Catalog Task

Hi Guys,  I'm using below script to get the variables are associated with RITM and Task.  The code is providing the result of more than one catalog variables but not providing the associated catalog task numbers. Can you help how to get the mentioned...

ersureshbe by Giga Sage
  • 2074 Views
  • 15 replies
  • 1 helpfuls

How to retrieve the hostname from the current URI, server side?

Is there any way I can retrieve the hostname from the current user's session, server side?I am completely aware of the system property "glide.servlet.uri" - This Will Not Work.I cannot use any system propery.Glide System (gs.getSession().getUrlOnStac...

lewismac by Giga Guru
  • 1815 Views
  • 4 replies
  • 2 helpfuls

Translating notification to french

Hello All, I have notification in English but I need to translate to French language , I know we can create another one for French and set the condition , is there any other way to translate notification to French language instead of creating new one...

Resolved! Need help getting values from two system properties and store in array

Hi Guys,   I need help with the following script, not sure why its not working? I have two system properties ignoreclients and ignoreServers, that have few comma separated values, what I am trying to achieve is get the values from both system propert...

Nasir1 by Tera Expert
  • 1002 Views
  • 4 replies
  • 1 helpfuls

scripting query Date field

Hello Experts,   I am having query above the date field. how to apply the date filter with "at of after" condition. @Ankur Bawiskar  var gdt = new GlideDate(); var date = gdt.getByFormat("yyyy-MM-dd"); gs.info('Todays Date ' + date); var gdt1 = new G...

Community Alums by Community Alums  
  • 1575 Views
  • 5 replies
  • 1 helpfuls

Resolved! How to display the info message on task level but not on catalog form

Hi, We had a catalog form, after submission a RITM is created and catalog task, when we open the catalog task and selected a option in drop box a info message should be appeared.. so this info message should be visible in task level but not on catalo...

Asish1 by Tera Contributor
  • 1190 Views
  • 8 replies
  • 2 helpfuls

Resolved! Hide UI Macro

Hi Everyone, I have created a UI macro to open Teams chat. Need to hide this UI macro based if the field value is empty. I have written something like below, however its not working . Can anyone suggest how I can acheive this. <?xml version="1.0" enc...

Resolved! virtual agent for itsm and hr?

we have implemented virtual agent for itsm and we are planning to do it for hr onboarding can we have different branding for two personas? currently we have one branding for bot when i click on virtual agent its redirecting to same branding?

Liyakhat2 by Tera Expert
  • 1930 Views
  • 13 replies
  • 5 helpfuls