Hi All,I am trying to configure Robust transform in SCCM Service graph connector. All records are getting inserted But individual fields of the records like last login user are not getting populated. For example: If delete a ci record and reprocess t...
Hello Everyone, Could anyone suggest me how to track incidents that changes state directly from new to resolved? Thanks in advance!
Hi, I need some information about Servicenow integrations with below tools/applications:- 1. ARIS 2. MF TFS 3. Archer 4. CA Spectrum 5. CA Unicentral 6. CA Gaurdin 7. CA UIM 8. Elastic 9. Alcatel Call Center Query:- 1. If anyone has worked on such ...
Hi all, This is a bit of an odd case, I am using an instance that is using the incident, RITM, change request and problem records and SLA definitions were created for all of them. Whenever a user with admin/sla_admin role creates a record that corres...
Hi , I am Preparing for the Servicenow Admin Certification and got one Question .Please help me with the correct answer. What is the Platform name for user table. u_users sys_users x_users sys_user Thanks in Advance.
Error - Check failed to run. Response code: 3 check command denied by the agent allow listThis is not a custom check. This check(os.windows.check-system-process) came with ACC-Monitoring as part of the policy - Windows OS Events. I tried the troubles...
Hi team, There are three fields total amount, P.Amount, and L.Amount. here total amount = P.Amount + L.Amount.All fields accept number values on the catalog form, I want if the value gets a change of any variables (P.Amount + L.Amount) the total amou...
Hi All, Can you please help me in resolving the issue on how to convert the json response into excel file and make it downloadable?? Regards, Shalani Rajendran
Hi All,I am working on building a Catalog item where I have a Checkbox Variable that becomes visible on certain conditions.Suppose , I have selected a condition where this checkbox shall be invisible . and I submit the Order . It goes to Approval Req...
As per title, do you need ITSM Pro to have the Service Operation Workspace?
Hi,there is a group called(DOC). they don't have write access to any field on server table, they can only read the fields. but they want write access on 2 fields(A & B).so i created a role called (field_access) and created two field level ACL's and i...
Hi, We have a workflow with business rule that, Whenever change implementation task gets closed then if the change request "close code" is "successful with issues" then post implementation task(PIR) should create and assign to our CAB. But for one pa...
Hi All, We are connecting to a third party using oauth authentication. We have set a refresh token life span as 8640000. So after 100 days, the token gets expires as per my understanding. What happens after the token is expired? Will it generate a ne...
Hi, I have a requirement that whenever the "A" choice is selected on the variable in the catalog item on the service portal, we should display a few hyperlinks displayed as below:Please review below confluence articles before submitting the request f...
Hi All,I have requirement that basically there is one choice field, under choice field there description field also, so for every choice we have some text input, So whenever we select above choice 1, under decsription field we need to fill that inpu...
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