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How to add tool tip for a widget button

Hey everyone, i need a helpon my widget there is modal window and a submit button also (attaching screenshot)Now, if someone tries to click submit without filling some text in additional comments, there i want tootip like "Comments are Mandatory".  i...

Encrypting attachment while inserting or updating a record

Hi All,I have configured encryption context and running the script https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/script/server-scripting/concept/c_EncryptionScriptin… as per the doc. But this script works only when running from ...

Community Alums by Community Alums  
  • 3054 Views
  • 13 replies
  • 5 helpfuls

How to Get the document_id In Flow

I want to create the apprvoal{sysapproval_approver}table in flow.but the Approving(document_id) field value that how to get match? 

chunn by Tera Expert
  • 779 Views
  • 1 replies
  • 0 helpfuls

Resolved! Roles docs required

Hi All, Need help for the below.!I need list of OOB roles for the incident and problem and change and knowledge managements. Does anyone share me reference links or docs  Thanks in advance  

Resolved! Add worknotes date and time into incident field

I created "Additional action" custom field on incident form. Now i want to autopopulate the worknotes field date and time value into the "Additional action" field.When we post something in work notes or additional comments that post shows date and ti...

Issue with MRVS catalog UI policies

Hello Community, I am facing an issue with applying catalog UI policies in MRVS.My MRVS has 4 variables:1- Project Code2- Activity3- Project Code Test4- Activity Test The requirement is to show Project Code Test & Activity Test as mandatory when Requ...

How to add Module in Service Operations Workspace

Hi All,I need to add module in Service Operations Workspace same as we have in Agent workspace. In Agent workspace I can see all list modules by clicking on Configure Workspace but in Service Operations Workspace I do not see like this.  Please help ...

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Rekha20 by Tera Contributor
  • 3483 Views
  • 9 replies
  • 1 helpfuls

How to check uniqueness of field in client callable script include.

Hi,I have a requirement to check uniqueness of field in a form and populate a error message as it should work in form and list as well. Requirement:There are two tables in which  second table consist of one field called "id" which is referencing to i...

shalani1 by Tera Contributor
  • 509 Views
  • 3 replies
  • 0 helpfuls

Add button in Standard Ticket Header widget

Hi all , i am trying to add custom button below case button in Standard Ticket Header widget. So this Standard Ticket Header is dependent on Case Ticket Action widget. how to customize these widgets.

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nsp by Tera Contributor
  • 1617 Views
  • 3 replies
  • 2 helpfuls

Resolved! Table Column Variables not Visible on Report

Hey guys, I made a table that gets certain variables from a form once the form is submitted. The table is as follows:   This table gets User Names, the RITMs and the Date variable from the form.I wanted to create a report with all three of these var...

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Raza156 by Kilo Contributor
  • 4475 Views
  • 11 replies
  • 2 helpfuls

Resolved! Unable to copy(make duplicate) record producer

Hi, I want to duplicate 1 record producer to re-use it for different purpose with different name, but when I click on copy button on record producer record, I am getting below error, I check one HI KB and the fields they are talking are set to false ...

GD11 by Tera Expert
  • 1703 Views
  • 10 replies
  • 3 helpfuls

Resolved! How to fetch Sys property values in client script

Hi All,We have a custom field on the knowledge form called "Content Owner Group", If "Ownership Group" is from one of the specific groups( around 100 groups), I need to populate the  Content Owner Group  as "XYZ" group.I cannot use UI policy, Got som...

Saranya2 by Tera Contributor
  • 1718 Views
  • 8 replies
  • 0 helpfuls

how to delete few rows from mrvs based on a select box variable?

Hello , We have a MRVS , inside that we have 3 variables ( days: select box type, choices: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, All, Weekdays, Weekend) Requirement: suppose if I select days : Monday, Start time: 10:00 ,Stop...

shabbir5 by Tera Guru
  • 689 Views
  • 5 replies
  • 0 helpfuls

Query on Change request 'scheduled' and 'implement' phase

Docs says this:State: ScheduledNo activities take place at Scheduled state.  The change is fully approved for implementation and is only waiting for the Planned start date to be met.  Once this occurs the change can be moved to Implement state using ...

Suggy by Giga Sage
  • 1935 Views
  • 3 replies
  • 2 helpfuls