- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-22-2022 09:15 PM
Hi,
When building a change request item (record producer) in the Service Catalog, what is the best-practice for granting a non-admin user the ability to read from the 'cmdb_ci_service' table?
For context: I have created a variable on the Catalog Item that is referencing the cmdb_ci_service table, which works and displays the 'Services' list when I am logged in as an admin, but not when viewing the list as a non-admin user.
My initial thought is to create/use a role that allow a user to submit change requests, then create a read ACL on the cmdb_ci_service table and map the ACL to the aforementioned role... is this the best way of achieving what I attempting to do?
Thank you for your help.
Solved! Go to Solution.
- Labels:
-
Change Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-22-2022 09:37 PM
Since you are using a Record Producer, you do not need permissions to submit a change request for non-admins. You only require a read role on cmdb_ci_service table, that would do the job for you
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-23-2022 02:42 AM
Hi,
Mark my answer correct if your query is resolved. This will help other users as well.
Thanks,
Chandra