caller Role client scripts

saran4 · ‎02-19-2022

How to find the role of the caller in incident form from client side

JC Icaro1 · ‎02-19-2022

From the client-side, you will have access to the g_user object. The methods which might help you are:

- hasRole

- hasRoleExactly

Here's some links which might help you.

https://servicenowguru.com/scripting/user-object-cheat-sheet/

https://developer.servicenow.com/dev.do#!/reference/api/quebec/client/c_GlideUserAPI?navFilter=glideuser

Otherwise, you will need to do a GlideAjax call or use g_scratchpad to make it available from the server-side to the client-side.

View solution in original post

shloke04 · ‎02-20-2022

Glad to help your here. If you have a follow up query then let me know else please mark my answer as correct and close this thread for others.

Regards,

Shloke

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

Mahesh23 · ‎02-20-2022

Hi,

//onChange Client Script


if (newValue) {
        var ga = new GlideAjax('getRoles');
        ga.addParam('sysparm_name', 'getCallerRole');
        ga.addParam('sysparm_caller_id', newValue);
        ga.getXMLAnswer(getRoles);
    }

    function getRoles(response) {
        var answer = response;
		alert(answer);
    }

Script Include

var getRoles = Class.create();
getRoles.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    getCallerRole: function() {

        var getCaller = this.getParameter('sysparm_caller_id');
		
		return gs.getUser().getUserByID(getCaller).getRoles();;

    },

    type: 'getRoles'
});