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Resolved! converting Utc to CST

How can i convert UTC to CST? below is my code.please let me know what i am missing here validateDay: function() { var Date = this.getParameter('sysparm_user_name');var gdt = new GlideDateTime(Date);var currDate = new GlideDateTime();var tz = Package...

Sraj1 by Giga Contributor
  • 2718 Views
  • 4 replies
  • 0 helpfuls

Resolved! Creating a Database view joining Requested Item and Attachments table

Hey SNC,   The business requirement I have is to create a related list that shows records on the sc_req_item table (RITM's) and their associated attachment.   To do this I'm trying to create a database view joining the sc_req_item table with the sys_...

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Dan R by Kilo Expert
  • 2977 Views
  • 4 replies
  • 1 helpfuls

Resolved! Order guide not working or unable to click/submit next

Hello All, I'm trying to fix orderguide issue , after form filled try to click on 'next ' button ..its not moving and showing below error on console "the server respond with a status of 400" tried to check any mandatory field is hidden..but non of th...

Swati30 by Mega Expert
  • 2567 Views
  • 5 replies
  • 0 helpfuls

Resolved! How can we access event parm1 & parm2 values in script action?

Hi All, I have one BR. From BR am sending current values and previous values of a particular record as a parameter in event. BR : var currentArray = []; currentArray.push(current.u_primary_mgr, current.u_secondary_mgr, current.managed_by, current.own...

Community Alums by Community Alums  
  • 8393 Views
  • 6 replies
  • 5 helpfuls

What is the interaction_related_record table used for?

  Hi, While cleaning up some data recently, I noticed that interaction records occasionally had something called an interaction related records attached to them on the backend stored in the interaction_related_record table. How is this table populate...

Knaka by Tera Expert
  • 5302 Views
  • 4 replies
  • 1 helpfuls

ADFS Logout Issue - Solved

Dear ServiceNow Colleagues,We're running a MSP-setup and have recently activated the plugin "Integration - Multiple Provider Single Sign-On Installer".We recently established a test IdP in our enviroment, however we're experincing issues with Logout....

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ismar1 by Giga Expert
  • 102909 Views
  • 7 replies
  • 12 helpfuls

Resolved! rule base

Hi  can anyone  explain me how should we use rule base in order to attach item.

ruksar by Giga Contributor
  • 1690 Views
  • 2 replies
  • 2 helpfuls

Set multiple sys_id's to glide_list field

Hi, I need to push multiple values to a glide list field. Currently it's only pushing one sys_id and I'm not sure how to push all values from the gliderecord record. Script below: (function executeRule(current, previous /*null when async*/ ) { v...

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sndev1099 by Giga Expert
  • 1478 Views
  • 5 replies
  • 0 helpfuls

Match not found, reset to original

Hi, I'm trying to autopopulate business service when assignment group change. whenever I'm trying to change the assignment group and saving that task "Match not found, reset to original" this error showing. Business service table name is "cmdb_ci_ser...

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Sowmya20 by Tera Contributor
  • 1212 Views
  • 8 replies
  • 0 helpfuls