Can't find method com.glide.glideobject.GlideDateTime.subtract

srinidhi · ‎10-25-2023

Hello All,

Am running the BR to check if the PIN generation time passed the 24hrs. Here is the below script.

but getting the error which i mentioned in the subject.

Please help on this.

Thanks.

(function executeRule(current, previous /*, gs*/) {
  
var pingenerationtime = current.getValue('u_pin_generation'); // Get the PIN creation time
var currentTime = new GlideDateTime(); // Get the current time 
var hoursElapsed = GlideDateTime.subtract(currentTime, pingenerationtime);
var diff = hoursElapsed.getNumericValue() / 3600;
 
  // Check if 24 hours have passed
  if (diff >= 24) {
    current.pin_expired = true;// Mark the PIN as expired
    current.update(); // Save the record
  }
})(current, previous);

Ankur Bawiskar · ‎10-25-2023

@srinidhi

use this

(function executeRule(current, previous /*, gs*/) {

	var pingenerationtime = new GlideDateTime(current.getValue('u_pin_generation')); // Get the PIN creation time
	var currentTime = new GlideDateTime(); // Get the current time 
	var dur = GlideDateTime.subtract(currentTime, pingenerationtime);
	var diff = dur.getByFormat('HH');
	// Check if 24 hours have passed
	if (diff >= 24) {
		current.pin_expired = true;// Mark the PIN as expired
		current.update(); // Save the record
	}
})(current, previous);

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

srinidhi · ‎10-26-2023

@Ankur Bawiskar,

Can you help me with that flow please

Ankur Bawiskar · ‎10-26-2023

@srinidhi

check this link and enhance for your requirement

https://community.servicenow.com/community?id=community_question&sys_id=f8cafac1db7a281011762183ca96...

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

srinidhi · ‎10-26-2023

@Ankur Bawiskar

What should be the condition to check 24 hour for Pin generation?