Category/SubCategory on Templates
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‎03-31-2016 07:00 AM
I am trying to create templates for Incidents and want the category and Sub category values pulled from a table rather than a choice list. I have this set up on the incident. How can I do the same on the template? I want to enforce the dependencies for category and sub category just like the incident form and based on cat and sub cat I have assignment groups, want that to populate accordingly. Tried creating client script on change of template to populate values but that doesn't work. I want the script to kick off when the template.category changes, How can I call that? Thanks
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‎04-19-2016 07:15 AM
I believe you can call a script include in a template. Set up your script include to pull the values and reference the script include in the field on the template by entering javascript: and the call to the script include.
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‎04-19-2016 07:16 AM