Change Calendar + Blackout Dates

[gaidem]

I'm trying to find a way to have a calendar show changes and also show blackout dates. Basically there may be a week where there is extra attention to changes. I'd like some graphical way to represent this on a calendar. I have played with maintenance windows and blackout windows and the change collision detector, but I haven't found anything close to what I'm trying to do.

Any thoughts?

Thanks!

Matt

[jerilynnknepper]

Created a Schedule Page — "Maintenance Windows and Changes"

Created URL Gauge:

Added to Homepage:

[Josh80]

You are awesome...I'm going to work on this. Thank you!

On Jun 1, 2017 17:48, "jerilynnknepper" <community-no-reply@servicenow.com>

[Josh80]

Hello Jerilynn

Last question - Do you know where the attributes for the Timeline are defined?   I looked at the script include for ScheduleTimeline...but didn't see the attributes listed.

EX: In Timeline display, it only shows the Change number.   I would like to add 'Assigned To' in the display.

THanks

[jerilynnknepper]

Hello Josh,

Here is an example of another Script for our IT Merged Calendar where this is done is the script.

gr = new GlideRecord('change_request');

gr.addEncodedQuery('sys_created_on>=javascript:gs.monthsAgoStart(6)^state=-12');

gr.query();

while (gr.next()) {

var name = gr.number.toString() + ' - ' + gr.short_description.toString();

var start = gr.start_date.getDisplayValue();

var end = gr.end_date.getDisplayValue();

var item = schedulePage.addItem(gr, start, end, name, '#318047');

if (item) {

item.setDescription(name);

item.setName(name);

}

Thank you,

Jerilynn K. Knepper

Blue Cross and Blue Shield of Kansas City

Systems Administrator — ITSM

2301 Main Street

Kansas City, MO 64108

816-349-6027

<http://www.bluekc.com/>

[jerilynnknepper]

For the attributes:

Form->Configure Dictionary->select change_request with type collection -> Calendar elements

Thank you,

Jerilynn K. Knepper

Blue Cross and Blue Shield of Kansas City

Systems Administrator — ITSM

2301 Main Street

Kansas City, MO 64108

816-349-6027

<http://www.bluekc.com/>