On my incident form, i have contextual search which shows knowledge articles from Knowledge Base. I would like to show articles from confluence as well when user enters something on short description field. Is it any way to access pages/articles on C...
Hi all, I am currently looking into On-call schedules and their capabilities, and I have come across a few issues where I would definitely need some advice, see my points below: 1) Is there an easy way to store and display the on-call group phone num...
Hi Allneed attachment mandatory for a particular task I tried script include and onsubmit client script but my workspace instance is scoped application it is not supporting synchronous call (getXMLWait(); is there is any alternative way please help...
Hi All,I have written below inbound email action script on sc_req_item tableby using that 2 request are created 1 with proper catalog item and another one in without catalog item please let me know what is issue in my script.var cart = new Cart(); ...
Hi , I have to trigger business rule whenever a field value changes to Empty .How can I achieve this in the Filter condition of When to run filter section in Business rule. Please help!.
Hi ,what are the possible integration error /issues will occur in servicenow.
LIST VIEW current behavior :when creating a filter in the list view,and selecting "updated by" in the first field,and selecting "is different (from)" in the condition field,"Assigned to.employee number" is reachable inside the 3rd field.Generally spe...
Hello all, Does ServiceNow allow bulk approval of service requests?
Hello All,I have a local admin account used to move update sets between instances. We have recently moved from Eureka - > Fuji in Dev and Test instances. Right now when am trying to import update sets from the DEV instance I get the following error:E...
And When we use Interactive filter? Thanks, Jason.
Is there a way to take a custom attribute on the cmdb_ci table and add it to many table forms (servers, net gear, etc.) easily? The issue is when we do a release upgrade the forms get overwritten and have to be re-done and it takes a long time.
I want to modify the title field when we search a change number in global search box title should be the change number instead of no title.
Hello All,I have been given a task to monitor all the modules every day, review the relevant logs in ServiceNow, and check if all the security modules are working as expected. The aim of the task is to provide smooth functioning of the ServiceNow pla...
Hi all,I have a requirement where I have to create SLA's for three ritms parallely, someone please let me know how to achieve it
Hi Everyone, I have created an After Business rule for the sc_req_item table to update the asset’s Install Status and Location. While the Install Status is updating correctly, the Location (which refers to the cmn_location table) is not updating. The...