Hi,
Is that what you initially wanted or did I misread what you wrote? If so, sorry about that.
Actually, after re-reading what you wrote...you said it both ways, thus the confusion was accidentally caused...
"Hello, I am trying to make the caller field appear red in list view on the incident table"
then you said: "but can't seem to change the font color of the caller's name to red"
My goal was to point you as detailed as I can to accomplish what you asked for. From here, it is hopeful you can try things out and learn, etc.
It's recommended to refer to documentation for guidance beyond what I've shared as that can answer your questions: https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/administer/navigation...
Inside the record, the caller's name is red there. So you could use the modern cell coloring for list view, which is a red dot and a bit calmer, then when they open the record, the name is in red in the caller reference field.
Otherwise, if you use list control for the respective table list, you can click "Omit links" and "Omit drill-down link" and then use color:red; in the style and that works for the font color...but then you disable all links in list view and that's not ideal.
Please mark reply as Helpful/Correct, if applicable. Thanks!
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
