Choices of one filed to use in other filed on custom table

Mahesh033
Tera Contributor

Hi All,

 

We have a field on table sys_cs_conversation " Device Type" type is string and we have choices in it, those are in sys_choice table, can we use the same choices on the other field of custom table, Please help.

11 REPLIES 11

Ankur Bawiskar
Tera Patron
Tera Patron

@Mahesh033 

yes we can.

Are you facing any challenge in using those?

What did you try so far and what didn't work out?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

Mahesh033_0-1687863766310.png

i am not able to see the table

@Mahesh033 

the field Device Type is in same scope as that of the table on which you are creating the field?

Also Device Type field has active choices in sys_choice table?

That might be the possible reason that it's not showing up

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

Yes they are in same scope and the choice are active.

does below as any restriction.

 

Mahesh033_0-1687864963597.png

 

@Mahesh033 

OOB this is the attribute on choice table field and it calls script include DictionaryChoiceTables

It seems in your instance somebody customized it and is calling another function. please check with the developer or analyze the script include

AnkurBawiskar_0-1687865193822.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader