Client script is not working for specific users

[Sriramachandra1]

Hi Team,

i have created customer changes record producer for change req mgmnt

i have created a  catalog client script to load put some values

i have written alert to check that script is reachable or not

i found issue with some users and a pattern

if i create a user in sys_user table and assign company and " itil "and "snc internal role" --client script is working fine

when i'm creating user from core_copmany giving same roles was not able to access client script

note: Both users are having same roles same company

it  simple client script nothing complex

consider   only one line of code  alert("reacgeble load script");

can anyone help me overcome the issue

@Ankur Bawiskar @Sandeep Dutta @Mark Roethof 

[Sriramachandra1]

it is onload catalog client script 

client script is not working 

and client script is not reachable for that users

[Ankur Bawiskar]

Hi,

your requirement is not clear.

you are sending company value to script include but not using it?

Regards
Ankur

[Sriramachandra1]

hey ankur

ignore about script include and all

i have written now onload client script 

with below code

function onLoad() {

alert("checking users to can access this svcript");

}

and it is working for admin and type1 users mentioned in question and type2 user not able reach the alert code

[Ankur Bawiskar]

Hi,

is the other user having access to the form?

can you share the form screenshot?

Regards
Ankur

[Sriramachandra1]