Collapsing Variable Formatter on RITM Form

monica190
Tera Expert

Hi team,

I have a variable formatter on the RITM form. Since the variable count is high and we're not using a variable set, is it possible to collapse the variable formatter and expand it on demand? Also, DOM manipulation is not an option, so I’m looking for an alternative approach.

2 ACCEPTED SOLUTIONS

@monica190 

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Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

You can accept my answer as well @monica190 , which serve the purpose.

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Dr. Atul G. - Learn N Grow Together
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View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@monica190 

not possible without DOM manipulation.

Inform your customer that if they still want then you can use DOM but it's a risk and not a best practice.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@monica190 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @monica190 

Did you ask the same question earlier, like whether you want the arrow pointing from > to down or vice versa? Out-of-the-box, there's no way to change it, and doing so would increase technical debt. DOM manipulation is an option, but it's not recommended unless there's a very valid business need.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

You can accept my answer as well @monica190 , which serve the purpose.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************