Convert Incident to Request, showing null for incident no in info message.

[RushiM]

When we convert incident into request, then on next page (catalogs_home) at top info message : To View Incident, Click null. It's showing null here. We want to be populate Incident No over there rather than Null.

[Mark Manders]

Check the code on the message. It is not finding the number to display it.

[RushiM]

I'm not getting exact code, Can you help me out to reach code

[dhanrajb]

Hi @RushiM ,

Here is the UI Macro, which shows the notification message in Catalog Home. Check this out.

If you find my answer helpful, please give thumps up.

Regards,

Dhanraj.

[RushiM]

Thanks for quick response dhanrajb,
have done a small change at line no 15 as,
var recDisplayVal = recGR.getValue('number');