Create a button inside email notification by clicking on that button i should be taken to the particular record.

[arpita roy1]

Hi All,

I have created a custom table. and the requirement is if i submit the record in that custom table, a notification should be triggered and when i open that notification it should have a button named "take me to the record" when i click on that button it should take to that particular record.

Anybody has done anything similar to this?

Thanks and Regards,

Arpita

[Mouli Praneeth]

Try with the sample provided in the below link, you can achieve this through email scripts.
https://www.servicenowguru.com/system-definition/email-notifications-system-definition/approval-emai...

[Prateek kumar]

Take a look at OOB notification on Incident table, you'll have a mailscript called take_me_to_incident.

You can mimic that functionality and create one for your custom record.

https://YourInstanceName.service-now.com/nav_to.do?uri=%2Fsys_script_email.do%3Fsys_id%3Df25bc270d71...