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Making reference field as choice list

Hi, I have created a new table in which I have created a field refering to sys_user(User) Table. My intention is to make this reference field as a choice list. So I  tried selecting  my choice list specification as "Dropdown with None". However this ...

Siddhi12 by Tera Contributor
  • 811 Views
  • 3 replies
  • 0 helpfuls

Resolved! Extract csv file from sftp to ServiceNow

Hi All, We are having a requirement to export the csv file data using SFTP. A file from a third party will be placing a csv file in SFTP Server , we need to extract it and do some checks and load the needed parameters(fields) into the ServiceNow User...

Renu9 by Tera Contributor
  • 1724 Views
  • 8 replies
  • 0 helpfuls

Donot close change request unless all change tasks are closed?

Hi all, We have requirement that "Donot close change request unless all change tasks are closed", So for that there is OOTB business rule "Check open change_tasks", So it abort the operation and throw an error message, But here my concern was like, w...

Deepika61 by Tera Contributor
  • 1737 Views
  • 10 replies
  • 1 helpfuls

Resolved! Update assignment group using flow designer

Hi ,  Hello I have a need:Use a flow designer to update the assignment groups I have a table A (mother) with an assignment group AThis table A mother is linked by related list to a child table I (Invoice) which can contain 1 or more children I My nee...

Pierre Midro by Tera Contributor
  • 1182 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to Restricting fields in list view

Hi, I need to Restrict the On Hold Reason Field in the List View.  In Detail : When the status is on hold then On Hold reason Field will be populate in the Incident form. This is working in Incident Form. But in the List View I am able to update the ...

SD30 by Tera Contributor
  • 2042 Views
  • 2 replies
  • 2 helpfuls

ACL in Domain Separated Env

Hi, We have several level of domain hierarchy and want to implement a very basic requirement.  So on Task table, we have company field which has a write ACL for admin role only and we want to give this write access to one of the domain and its childr...

aks4 by Tera Contributor
  • 729 Views
  • 2 replies
  • 0 helpfuls

Resolved! Based on the logged in user the list view data shows?

Hi guys, please help me with this scenario i have already created the one filter in list view 'my work', so in this i will put some conditions on that, please check if it is enough or give the solution. my question is ' Based on the logged user the m...

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ANWAR BASHA by Tera Contributor
  • 1241 Views
  • 4 replies
  • 1 helpfuls