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How can I convert string date field to Date field

Hi,We are getting date from string field (text box , eg : 2022-06-28 ) and want to convert it to date field. We are getting answer in string format and want to set this value into date format (course_date). Please help.   var emailID = g_form.getValu...

reddy8055 by Tera Contributor
  • 1396 Views
  • 4 replies
  • 0 helpfuls

what is the relationship type of parent child incident

what is the relationship type of parent child incident.For eg:- INC0010005 is the parent of INC0000001.In bmc we say it as INC001005 is original of INC0000001.and INC0000001 is duplicate of INC001005.Please guide me how can find relationship in servi...

Resolved! Solarwinds - ServiceNow Event management integration

Hello, We are planning for Solarwinds integrations with ServiceNow Event management and using OOTB Supplied Solarwinds Pull event connector. Is it feasible to pull the specific alerts instead of all the alerts from Host IP (Solarwinds)? The option to...

vijir by Mega Guru
  • 2285 Views
  • 7 replies
  • 3 helpfuls

stop Change Request being approved by the person who created it

hi all,we have a requirement to stop  stop Change Request being approved by the person who created it. for this i have created a business rule. but unfortunately its not stopping for approve. please see below.i write before update business and see co...

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Community Alums by Community Alums  
  • 748 Views
  • 3 replies
  • 0 helpfuls

Reporting on cost of a service outage

Hello, I have a user case where we would like to report on the cost of an outage on a service. Does anyone know the best place to record and pull this information from? Secondly, there may be an accumulation of charges i.e one from the service being ...

Chaz_ by Tera Guru
  • 528 Views
  • 2 replies
  • 0 helpfuls

Resolved! Roles required for CMDB health dashboard setup

Hi All, I'm new to ServiceNow Community. I have ecmdb_admin role in ServiceNow and I'm looking to setup CMDB health dashboard and to add health inclusion rules. But i don't see CI class manager in ServiceNow OOTB instance. Can anyone help with what k...

Resolved! Is there a way to search for both Incidents and Requests in one report?

Hi everyone!I'd like to know if on Service Now it's possible to create a report/dashboard to view and search for both Requests and Incidents. I already tried to make a new filter, but it just shows INCs and RITMs separately. I could merge two reports...

Dutra by Tera Contributor
  • 3476 Views
  • 4 replies
  • 5 helpfuls