Data Sources File retrieval method : Attachment

caas
Tera Expert

I tried Test Load in Data Source in 2 of my instance ie one in my company developer instance(CDI) and other on my Personal instance(PDI). Both of them are in Kingston Patch 9 version.

When i tried to load test value from XML in my PDI its getting success but in my company instance its getting failed (unable to parse error).

Note: XML file that i am attaching in both the instance is same.

But when i remove <!DOCTYPE tag from XML then parsing is successful in my CDI.

Can any one help me by clarify why is this happening?

1 ACCEPTED SOLUTION

caas
Tera Expert

if servicenow is on-premise then these issue will occur and this issue is due to company firewalls.

If access to the firewall is provided to servicenow then this will work.

View solution in original post

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Manoj,

It's strange. Did you check for any other instance as well?

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Nope i tried on those two only..

Hi Manoj,

Any update on this?
Can you mark my answer as correct, helpful if you were able to achieve the requirement. This helps in removing this question from unanswered list and helps users to learn from your thread. Thanks in advance.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

dvp
Mega Sage
Mega Sage

Is the table name in CDI same as PDI?