Hi, First time creating a Flow in Flow Designer, want to send an email to interested parties about Failed Changes. One of the Change columns I want to show on the email is the 'Region Affected' which is a Choice List of one to six regions. The Region...
Hi All,I have a requirement for sending reminder notifications based on date field, i.e. based on the date given the reminder has to be sent before 72,48 and 24 hours.Scenario: I have a choice field called corrective action where we have 5 choices 1,...
Hello all, I'm doing a project on my PDI and have 1 last thing I'm stuck on is displaying the image from the record to the portal. Can anyone show me where I'm going wrong? (If you follow me on Linkedin, yes its the Pokedex) The field is an type: Ima...
Can any one assist to me how to find the record using the sys_id, I dont know the table name.
I have an email action in my flow and I am trying to display the catalog variables within the email body. When the email action is triggered the email comes back with those fields blank if I submit a request. The weird thing is if I use the test op...
Hello all, When looking at individual UR in SOW you get a Bad Request (400) error. If you click Refresh it just comes back and if you close the error you're able to continue with your work.Steps we follow1] Navigate to Service Operations Workspace.2]...
Hi all, I want to add a button to a specific related list, but for example, I want to add a button to a related list called "Child cases". That related list is getting values from the sn_hr_core_case table but it's not the only one, so my button is a...
We have been using the change schedule for several years that displays all the approved scheduled changes. We would like this calendar to also display our repeating scheduled production and non-production maintenance windows and security vulnerabil...
Hello Everyone, Can anyone help me for below issue "Short Description" of incident tickets should appear to the right of the "Caller" and "Urgency" fields - Highlighted by red ring in the attached picture.
Hi All, I am trying addOption & removeOption for selection of resolution category if u_function field change. elseif option is not working, choices are incorrect function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading ||...
Hi All, I have a required where I have to display only services which have outages for past 5days and planned outage for next 5days. Can any of you can guide me how to do that. I cloned business service status widget and tried to change the query a b...
Hi, I have this requirement to display approvers in the Service Portal using Flow Designer (example in the image below), but I can't find anything about it, just using Workflow. Is it possible to do this using Flow?
Hello, I have the requirement for translating the group names to the languages available in the instance. We found that there are 2 ways to achieve this goal: 1- Change the type of the "Name" OOB field from String to Translated Text and add records f...
Hi everyone!I have a script include that I want to call on the condition of my UI action.The script is the following:var HRCaseChecker = Class.create(); HRCaseChecker.prototype = Object.extendsObject(global.AbstractAjaxProcessor, { initialize: funct...
Hi All,Need a help on the fx_Currency table,on our old instance we can find the symbols are configured with its country code (screenshot below) but in our new instance we could not find the symbols with its country code. However, we verified the back...
