Date should capture when the incident is resolved

[manisha3014]

Hi   All....on incident form i have to create a new field called "Last Resolved' on the Incident page which should capture the date when the Incident was last marked as resolved. Please help me in this.

[Harsh Vardhan]

please correct if i did not understood correctly . do you want to see the count? that how many attachment has been attached on form?

or you want to attach any number of file in this attachment?

[manisha3014]

Correct Count i want to see in that Attachment field.

[Harsh Vardhan]

Please check the thread below.

Attachment count!!

let me know if it does not help

[manisha3014]

Hi Harsha vardhan Thank you for your findings. I think It is completely for attachment table. But my requirement is only count for attachments in that incident form. Can you pls help me.

[Harsh Vardhan · Accepted solution]

Hi Manisha,

one quick question.

why do you need to capture the date in your last resolved field.

there is OOTB field "closed" you can use that field also to update the exact resolved time of your incident.

just you need to mention the condition in business rule.

current.closed_at = gs.nowDateTime();

below screenshot for your Resolved At field.