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Resolved! Retreived updateset

Hello everyone,Can explain tell me about the difference between local update sets and retrieved update sets?

Community Alums by Community Alums  
  • 3187 Views
  • 5 replies
  • 5 helpfuls

Moving a field from a parent to a child table....

So I have been working on something and it occurred to me after several updates to a process and a table in the system that the design I had was probably not the best.   In reviewing ways I could improve it I decided that maybe the best way would be ...

DrewW by Mega Sage
  • 5873 Views
  • 8 replies
  • 4 helpfuls

Polaris UII Theme

Is there any way to change the Theme on the Polaris UI. I like to have different themes for the different instances (dev., test. prod)?

John H1 by Tera Guru
  • 688 Views
  • 2 replies
  • 0 helpfuls

State Flow Requirement on Incident Form

Hi experts,I have a requirement related to the state flow on the incident form and would appreciate your guidance.When the incident form is opened, the only available state option should be "New".After submitting the form, the state should allow sele...

Print count and incident numbers for incident with top 3 priorities

Hello friends, I have a query :Print count and incident numbers for incident with top 3 prioritiesE.g.Priority 1 - has 50 incPriority 3 - has 45 incPriority 5 - has 35 incPriority 4 - has 5 incPriority 2 - has 1 inc Than i have to print top 3 priorit...

Asmita7 by Tera Expert
  • 1216 Views
  • 5 replies
  • 0 helpfuls

Display Incident details on potal

I have a requirement that incidents whose category is software need to display those details on portal.Please guide me how can I achieve this . Also I have created a button on portal called incident details. When i click on that button it should disp...

1_DipikaD by Kilo Sage
  • 1199 Views
  • 5 replies
  • 0 helpfuls

Find out workflow attached in Record producer

Hi All, How can we find out workflow attached in a Record producer in which target table is requested item table ? Also you can refer to attachment in which workflow is not empty filter is mentioned.    @Ankur Bawiskar@Community Alums

1_DipikaD by Kilo Sage
  • 1286 Views
  • 6 replies
  • 0 helpfuls

To set parent_incident field read-only

I got a requirement to make parent_incident field Read only when a form is saved on resolved stateFor this I wrote a onload script but not workedScript:-If(g_form.getValue('state')==6){g_form.setReadonly('parent_incident', true)}

Subham_ by Tera Contributor
  • 1089 Views
  • 5 replies
  • 0 helpfuls

Default "Close Notes" is not working with ServiceNow Regex

 Hi Everyone,I have a requirement regarding the incident form. When a user changes the state to "Resolved," the close notes information will be auto populated with the default format below. Users need to update the information after the colon in this...

ServiceNow Regex - Close Notes

Hi Everyone,I have a requirement regarding the incident form. When a user changes the state to "Resolved," the close notes information will be auto populated with the default format below. Users need to update the information after the colon in this ...