Default value not working

[dfry123]

Hello,

I have a field with a default value that works on new incidents however when I try to use the "update selected" option in Service Now, the default option does not work. Is there a way to make a default option when doing "Update selected" as well?

Thanks!

[dfry123]

That makes a lot of sense! So do you know a way around this scenario I am running into?

I have a field named "Foundation Categories" with two options (All, Foundation). This is default to "All" and the only time "Foundation" is used is when someone clicks "new foundation request"   from the application menus. This field is also hidden so no one can actually modify it. I have two other fields named "Categories" and "Subcategories". Categories is dependent on the "Foundation categories" field. So the problem I'm running into is that when someone does "Update selected" its not allowing them to choose any category because the "Foundation Categories" is none.

Thanks!