Disable notification for task and incident

Nisha Mishra23
Tera Contributor

‎02-29-2024 03:08 AM

I  wanted to disable notification for task and incident but keeping the approval mails enabled.

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-29-2024 03:10 AM

Hi @Nisha Mishra23 

 

You want to do for all or only for you. 

 

If only for you 

go to preference:

 

AGLearnNGrow_0-1709205049242.png

 

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Nisha Mishra23
Tera Contributor
In response to Dr Atul G- LNG

‎02-29-2024 03:16 AM - edited ‎02-29-2024 03:17 AM

Yes I want to do this for me only. One query if I will off the setting I will still get approval mails?

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Nisha Mishra23

‎02-29-2024 03:19 AM

Hi @Nisha Mishra23 

 

yes , you need to keep enable the approval email

 

AGLearnNGrow_1-1709205553166.png

 

AGLearnNGrow_0-1709205533889.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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