Display Field from CMDB on Catalog Item

[Chris_Wilkinson]

Hi, 

I am trying to create a catalogue item which contains 2 fields from our CMDB. The first field is a reference from the cmdb_ci_server table from which the user can select a list of our available servers which works fine. The second field needs to be a read-only field which is populated automatically when the server field is selected and should display the data in a custom field from the same table related to the selected server.

Does anyone know how this can be done?

Thanks

[Dan O Connor · Accepted solution]

Hey Chris,

A catalog client script would be the most commonly used way to achieve this. However if you are interested, there was some new features added recently that allow you do powerful data lookups, without scripting. 

See below for some info on how it works.

https://community.servicenow.com/community?id=community_article&sys_id=49deac8ddb92a010ab0202d5ca961967