Does Refresh Agenda Items in CAB Meetings run automatically?

[nagaryu]

I am currently studying CAB settings.
I created a CAB definition and a schedule entry by referring to the following site.

https://www.learnnowlab.com/CAB-WB/

Then, I pressed Refresh CAB Meetings in Related Links, and a record was correctly created in the CAB Meetings (cab_meeting) tab.
Next, I created a change request record as a test and proceeded to approval.
Then, by pressing Refresh Agenda Items in Related Links in CAB Meetings for the corresponding date and time, the contents were successfully reflected in the CAB workbench, and also reflected in the "CAB Agenda Items" tab in the related list of the change request record.

So I have a question.
In the above operation, pressing Refresh Agenda Items in Related Links in CAB Meetings reflected the contents in the CAB workbench, but do I really have to press this manually for the contents to be reflected in the CAB workbench?
Or is it executed periodically by some Scheduled Jobs or something?

If ServiceNow's philosophy is to recommend doing this manually, which module in the application menu do you envision doing this from?
For example, would you go to Change > Change Advisory Board > My CAB Meetings, open the record with the most recent date each time, and press Refresh Agenda Items?

[Dinesh Reddy By · Accepted solution]

ServiceNow does not support automatically generating/refreshing CAB meetings. PFB KB articles for more details.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0997893

Thanks,

Dinesh

[Dinesh Reddy By · Accepted solution]

ServiceNow does not support automatically generating/refreshing CAB meetings. PFB KB articles for more details.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0997893

Thanks,

Dinesh

[nagaryu]

Thank you for your reply.

The article said, "The user was encouraged that this is possible, but through a small customization."

If you know of any articles that show how to actually write this in a script, I would appreciate it if you could let me know.

[Dr Atul G- LNG · Accepted solution]

Hi @nagaryu 

Practically, I could say that this can be done through some BR or logic, but it's not recommended. The reason is that it involves fetching records from the Change table, updating the agenda, and then sending an email, which could impact performance. Therefore, it's best to avoid this if possible

[nagaryu]

I see, looking at the UI Action in the related links it does seem to have complex logic built in, so it seems like it would be quite difficult to reproduce this customly.
I'll consider using it OOTB for now.
Thank you for your advice!