Hi all,
Working on a Helsinki instance.
I have an issue on dependant field, set on a choice list :
My choice list is a custom field on alm_hardware, which contains status. These status depends on the type of another OOB reference field, stockroom.
Let's be more concrete :
If I select a stockroom which has type "Central Warehouse", my list of values contains several status.
If I select another stockroom, with another type, my list of values changes for anothers status, specific for this type of stockroom.
To do this, I set the following :
- Check dependent field to be true
- dependent on field : stockroom type
- specifies a dependant value for one of my choices, with the sys_id of central warehouse type
My tests go wrong, my choice never appears, even if I select a central warehouse stock room.
If I do the same, by specifying my choice list directly dependant on a stockroom (without dot walking), it works...
Does anyone know where I'm wrong ? Is it a known issue in Service Now ?
