Duplicate notifications are triggering

[Harish74]

I have a notification. This notification will trigger through an event from workflow. While I'm trying to test this in email logs, I can see there are three notifications(duplicate) triggered at the same time. For the three notifications the originating event and notifications are same. 

Please help me with this ASAP. I want the notification to be triggered only once. The notifications that are highlighted below in red are triggering thrice.

[asifnoor]

Hello Harish,

This means your WF is triggering thrice.

Check if there is any code where your are restarting the flow may be from any SI or BR.

Secondly also check if there is any loop back in your WF because of which it is occurring again.

[Harish74]

No, the workflow is triggering only once. If it is triggering 3 times I will get 3 RITM's, right?

Here it seems like it is creating 3 duplicate events at the same time that are firing the notification.

Wherever I put the create event activity it is triggering thrice. How is that happening? And for your information, this is the first time I'm using this event in my workflow. It won't be present in any other workflows and it won't trigger through any other Business rule or client script. 

[asifnoor]

Are you creating RITM in the workflow? If not then you don't get 3 RITMS if workflow triggered 3 times. the workflow runs on the same record 3 times.

To verify, just add 1 run script activity before your event triggering which will have 1 liner

gs.info ("Workflow ran");

Then test it once and check how many times you get that log.

[Harish74]

Hi Asifnoor,

Yes, I got the log message 3 times at the same time. But the remaining tasks and approvals are creating only once. How is that possible?

[asifnoor]

1. Is there any rollback activity?

2. Cross verify the path where you added log and check which specific activity is triggering 3 times? Try to add a log right after Begin activity and check once.