Duplicate notifications are triggering

Harish74
Tera Expert

I have a notification. This notification will trigger through an event from workflow. While I'm trying to test this in email logs, I can see there are three notifications(duplicate) triggered at the same time. For the three notifications the originating event and notifications are same. 

 

Please help me with this ASAP. I want the notification to be triggered only once. The notifications that are highlighted below in red are triggering thrice.

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20 REPLIES 20

I have added the log right after the begin activity. This time I got the log message only once. And FYI, there is no rollback activity in my workflow.

If you got 2 times, means the WF started/restarted once again.

Can you share your complete WF screenshot and highlight your event which got executed 3 times.

No only once I got.

Okay.

so you need to debug and start putting the logs to understand which activity triggered. 

If the path is like below

A-b-c-d-e-f

add run script between each of these paths and compare which one got triggered more than once.

That should help you to find the actual problem.

 

Also check if there are multiple paths in your workflow leading to your event activity?