Email notification with specific to date

[Anirudh29]

Hi , 

I need to configure a notification based on contract table. The notification needs to be triggered when the end date of the contract is one week from the current date. 

I have configured a notification with scheduled script and event trigger, but am not getting the accurate solution. The notification triggers for expired records also. When a new contract is created with expiry date as next week the notification is not triggered.

Suggest a solution for this use case.
I'm attaching the code snippet below for the reference.

Thanks.
#servicenow #notifications #email #itsm 

[AshishKM · Accepted solution]

Hi @Anirudh29,

The contract module already has configuration for 30 60 90 days expire notification, you can add your desire day in the same setting, 

-Thanks,

AshishKM

[Anirudh29]

Thanks a lot @AshishKM  for your solution.

[AshishKM]

Good to know that it works for you,