Empty user creation issue.

[sudhakar111]

In our user table we found some empty user records created by as End user. 

without create access how the records got created  those created by user have extra roles  "Pa admin ,image admin "

could please guide me how to troubleshot the issue .

[Mike_R]

I've seen this before. You probably have a bad business rule/script, or m2m table somewhere.

You'll need to track down what the user what doing at the time these records were created so you can try to reproduce.

I like to look at the Navigator Histories Table, and see where the user was at the time the record was created.

InstanceName.service-now.com/sys_ui_navigator_history_list.do?sysparm_query=&sysparm_view=

[Brad Bowman]

Another possibility is Dynamic creation.  If this box is checked on any reference field referencing sys_user, a new record will get created if a value is entered that can't be resolved to an existing record.  The record wouldn't be entirely blank though in this case.

Also look into Workflow run scripts.  These usually run as the 'System' user, but depending on the previous activity the record could appear to be created or updated by the person submitting the request.