Is it possible to remove some auto fill suggestions from SNOW?

[Sai vsk]

Hi,

In our case we are using tags for tracking of certain incidents and at one point incorrect tags was written

These now comes up as suggestions and sometimes our resources misclick's on the wrong one due to this

can the incorrect suggestions be cleared somehow?

In our case, yellow ones are wrong ones. it should not be visible. Can we remove the auto suggestions in this case?

[Mike_R]

You can try making them inactive in the Tags table

instanceName.service-now.com/label_list.do?sysparm_query=&sysparm_view=

[Sai vsk]

No, Those tags are created by other teams which are using now. The only thing is when i am entering my tag name, snow suggesting some other tags as well. can we remove those suggestions?

[Mike_R]

Per the docs, there are 3 sharing levels. Maybe make sure those are private tags.

https://docs.servicenow.com/en-US/bundle/tokyo-platform-user-interface/page/use/common-ui-elements/c...

Sharing level Description

Me	Private tag, visible only to the owner.
Groups and Users	Shared tag, visible to the owner and specific groups or users.
Everyone	Global tag, visible to everyone. This option is available to users with the admin or tags_admin role.