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03-02-2021 12:49 AM
Hello All,
We have requested items related list on request item form and non-admins are facing below error while trying to select the requested items . Can anyone help with what could be the root cause.
"Information could not be downloaded from the server because the transaction was cancelled".
Thanks in advance!!!
Solved! Go to Solution.
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03-18-2021 03:43 AM
That's what I mentioned that the list collector is taking time to load.
Would you mind marking my response as correct and helpful to close the thread.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-18-2021 03:24 AM
Hi Ankur,
We applied a default filter to the slushbucket and it worked.
Thanks for all the assistance.
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03-18-2021 03:43 AM
That's what I mentioned that the list collector is taking time to load.
Would you mind marking my response as correct and helpful to close the thread.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader