Error "Information could not be downloaded from the server because the transaction was cancelled"

PGhate
Tera Guru

Hello All,

We have requested items related list on request item form and non-admins are facing below error while trying to select the requested items . Can anyone help with what could be the root cause.

"Information could not be downloaded from the server because the transaction was cancelled".

 

Thanks in advance!!!

1 ACCEPTED SOLUTION

@PGhate 

That's what I mentioned that the list collector is taking time to load.

Would you mind marking my response as correct and helpful to close the thread.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

11 REPLIES 11

Hi Ankur,

 

We applied a default filter to the slushbucket and it worked.

Thanks for all the assistance.

@PGhate 

That's what I mentioned that the list collector is taking time to load.

Would you mind marking my response as correct and helpful to close the thread.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader